FrontRunner Announces Education Sessions & Speakers for 2019 Workshop Cruise

Kingston ON. Oct 11, 2018

Today FrontRunner Professional released the lineup of workshops and speakers for the upcoming 2019 Workshop Cruise, which sets sail from Miami on February 16, 2019.

The workshop cruise is a seven-night tour of the Caribbean that will give passengers the opportunity to network with funeral professionals across the United States and Canada, participate in workshops to earn CEU’s and have some fun on the world’s largest cruise ship, Royal Caribbean’s Symphony of the Seas.

“For next year’s workshop Cruise, we went big! We’ve allocated a group space to hold more than one hundred funeral professionals and negotiated special cabin pricing on the world’s newest and largest cruise ship” says Ashley Montroy, CMO of FrontRunner. “We’ve also built an educational lineup that will be held in a very unique space. Attendees will learn in the mornings and spend their afternoons having some fun in the sun or exploring the Caribbean Islands.” says Ashley Montroy, CMO of FrontRunner.

The workshops will cover everything from learning the formula for the perfect funeral home website, creating a great social media presence and search engine optimization, to building a great cremation brand and mastering prep room ethics. The entire workshop schedule will give those in attendance a well-rounded experience that covers some of today’s most compelling topics that they can’t get anywhere else.

“When we sat down to create these courses, and the learning experience as a whole, it was based on what we had heard from so many of our clients and other professionals on the road. It is a mix of the topics they wanted to learn about and the things we believe can help them be successful in both the coming year and in the future” adds Montroy. “I teach thousands of funeral professionals at conferences year-round. I’m excited for the workshop cruise, it gives attendees uninterrupted time to learn some of the things I teach on the road, but in so much more detail. We even have a guest speaker from Pierce Chemical joining us on the ship.” concludes Montroy.

The 2019 Workshop group space with special rates is available until November 1st. In addition, any firms looking to update their technology before November 1st can be entered to win a cruise for two until October 25, 2018 at vip.frontrunnerpro.com.

To learn more about the 2019 Workshop Cruise or to place a deposit on your cabin visit www.frontrunner360.com/cruise or call 1-866-748-3625.

FrontRunner is the leading technology and marketing solutions provider for funeral professionals. Their unique integrated approach keeps all of a firm’s needs in one solution, resulting in unmatched efficiency and growth. Learn more at www.FrontRunner360.com.

FrontRunner Introduces New LeadGen™ Program, Available at NFDA Convention in Salt Lake City

Kingston ON. Sept 13, 2018

FrontRunner has released a powerful new program designed to change the way, and how often, families find funeral homes online and have made it available as of the National Funeral Director's Association Convention & Expo in Salt Lake City on October 15, 2018.

The new LeadGen™ program is a first for the funeral market and the most comprehensive offering by FrontRunner to date. It is a program that is available to all funeral homes and preneed carriers, regardless of what website vendor they use today.

"We've been providing website solutions to thousands of funeral homes world-wide for years but we know that funeral directors know how to help families, not be front and center online where families are looking today" says Ashley Montroy, Chief Marketing Officer of FrontRunner Professional. "It’s time to change that. Firms may not know or be able to afford to capture the attention of families online today, but with LeadGen™ we can use our expertise and put more families in contact with them."

LeadGen™ is a comprehensive suite of direct-to-consumer websites designed to educate the public, heighten awareness, drive higher search engine results and promote funeral homes using the program. The program allows funeral homes to aggressively leverage the opportunities that come with the internet by using multiple websites rather than trying to remain competitive with a single funeral home website solution. It's affordable and there is virtually nothing the funeral home needs to do other than to enjoy the leads that will help them increase their business.

At the heart of LeadGen™ is the new FuneralQuote™ engine that the National Obituary Registry designed to intervene in obituary posting schemes and redirect traffic back to funeral service professionals. FuneralQuote™ will help funeral homes take control against online schemes that try to capture a preneed lead and attempt to sell them to the highest bidder online. LeadGen™ protects the funeral home’s reputation by providing a consistent, positive message that supports consumers right to choice and helps provide the answers they are looking for online.

For pre-need carriers who manage funeral homes preneed programs, LeadGen™ allows you to enhance your efforts by embracing digital marketing, at a fraction of the cost of traditional and seminar marketing that you’re used to. A limited number of Exclusive Marketing programs will be available for preneed carriers, as well as funeral homes, to help them become the pinnacle provider.

Although LeadGen™ works for any funeral home, firms using FrontRunner's integrated Pulse Business Systems enjoy the added benefit of all preneed leads automatically writing to their system, without having to enter the same information twice.

"To take LeadGen™ to an even higher level, FrontRunner will launch a complete social media and search engine strategy to work in tandem with LeadGen™. We have years of experience using these platforms to dramatically grow our client's businesses, sometimes by more than 700%. We're excited to use our experience to change how families find funeral homes online and how pre-need carriers market on behalf of funeral homes." says Ashley Montroy, Chief Marketing Director of FrontRunner Professional.

FrontRunner is the leading solutions provider to funeral professionals. Their unique integrated approach to technology and marketing provides results that are unparalleled with fragmented, multiple vendor approaches. For more information, contact FrontRunner at 1-866-748-3625, or learn more at www.1FrontRunner.com/LeadGen.

FrontRunner Professional Announces Expansion of Development Team

Kingston ON. June 18, 2018

Today FrontRunner Professional announced a significant expansion to their programming and development team with the addition of Greg Daye and Gaby Brillon, who bring over 20 years of combined experience to the industry-leading tech company.

Daye, who himself has over a decade of development experience, joins the team from the data management space with a focus on developing the next generation of FrontRunner’s award-winning technology solutions.

“I’m excited about working in this dynamic environment with so many amazing people. The products and solutions that FrontRunner develops are of the highest quality and I look forward to making my contribution to the future of the company. Death care is a unique industry and with the strength of this department, the future is certainly bright,” says Daye of his new position as Strategic Developer.

Brillon has an extensive background working with the Canada’s Department Of National Defense, both globally and on home soil. With her unique skill-set and diverse experience, she hopes to help FrontRunner take their software solutions to a whole new level.

“I am excited to join a company where they treat you like family and where I will see my work make a meaningful contribution. With lots of software as a service companies, that personal element can get lost in translation. However, at FrontRunner everything is about helping people and I can’t wait to be a part of a team like that,”says Brillon.

Thus far, 2018 has been an active year for FrontRunner, with this latest news adding to a list of noteworthy progressions.

“When we looked at our goals for this year, we decided that expanding our programming team was at the top of our priority list. Gaby and Greg represent a greater goal, for us, to go even further with the software that we offer. Expanding this department will enable us to not only focus on improving our current solutions but build new and exciting software that will help death care businesses move towards a brighter future,” says Jason Truesdell, President of FrontRunner Professional.

“This is just the beginning of the next chapter for our company,”concluded Truesdell.

FrontRunner is the leading full service Technology and Marketing company offering the only truly integrated solution on the market. To learn more about what FrontRunner can do for your firm visit them online at www.FrontRunner360.com, or contact them at 1-866-748-3625.

FrontRunner Announces 2019 Caribbean Workshop Cruise for Funeral Professionals

Kingston ON. May 29, 2018

FrontRunner Professional today announced details for the annual Caribbean Workshop Cruise for funeral professionals including dates, workshop topics and cruise rates.

The workshop cruise brings funeral professionals from across the United States and Canada together for a week of fun, and learning. This year’s 8-day, 7 Night Eastern Caribbean cruise will take place on Royal Caribbean’s newest and largest ship; Symphony of the Seas, setting sail from Miami, FL on February 16, 2019, and visiting the islands of St. Thomas, St. Maarten and The Bahamas.

Workshop attendees can earn up to 6 Continuing Education Units (CEU’s), while taking some time to relax, have fun, and of course network with other funeral professionals. While onboard, they will have access to more than 15 bars and lounges, 20 restaurants, nightly broadway and aquatheater shows, an ice skating rink, ziplining and more.

“This years itinerary is designed to give funeral professionals the break they need and the education they are looking for” says Ashley Montroy, CMO of FrontRunner Professional. “We attend a lot of conventions and the biggest thing we hear from funeral directors is that they don’t learn enough about technology or marketing in order to actually grow their business and better serve families. So, for this years workshops we’ll be teaching attendees the successful blueprints that we use to grow our client’s businesses, some experiencing growth of 300%-700%” concludes Montroy.

Registration is officially open, and with a small presale window for past-cruisers, a third of the cabins have already sold. Guests, both FrontRunner clients and the funeral profession at large, can book their interior, oceanview or balcony cabin from just $1548.09 USD per person, which includes all taxes, port and workshop fees.

“It’s going to be a big year for the workshop cruise. We’ve planned a great lineup of speakers, which we will announce in the coming weeks, and a special event just for the group” adds Montroy. “With the FrontRunner team there, ready to help take their business to the next level, and the opportunity to talk with and learn from funeral professionals across North America, it will be a working vacation they will never forget.” concludes Montroy.

For more information on this year’s workshop cruise or to put a deposit on your cabin, visit www.FrontRunner360.com/cruise. All deposits made by August 1, 2018 will automatically enter to win a VIP cruise experience including luxury limousine transportation.

FrontRunner is the leading full service technology and marketing company offering the only truly integrated solution on the market. To learn more about what FrontRunner can do for your firm visit them online at www.FrontRunner360.com, or contact them at 1-866-748-3625.

FrontRunner Unveils its New ‘Final Resting Place’, GPS Enabled App

Kingston ON. May 24, 2018

FrontRunner today announced the unveiling of the new GPS enabled App, Final Resting Place, which allows funeral homes, cemeteries and families to record the exact location of a loved ones remains. The app is designed to provide future generations with a permanent location that can be visited like any other traditional grave site.

The App can be downloaded by funeral homes, cemeteries and the public at large. It enables users to record their loved ones final resting place, whether it be in a cemetery or ashes spread in the middle of an ocean, which is then converted to GPS coordinates. Those coordinates are instantly attached to the Book of Memories Memorial Website to be permanently accessible online for future generations. In addition, it allows for a photo of the headstone or other key landmarks to be attached.

“Today, with such a rise in cremation and particularly with the scattering of cremated remains in remote, meaningful places, we wanted to create a simple tool that will allow future generations to return to the location and honor their loved one’s memory,” says Jason Truesdell, President of FrontRunner Professional. “It is a tremendous example of a great use of technology. There are a lot of families that take their deceased loved one to a specific location as their final resting place, without recording the location. Now, future generations will know exactly where to visit, years down the road,” concludes Truesdell.

For funeral homes, the App is particularly powerful as it gives them a form of mapping system attached to the Book of Memories memorial tribute page. It’s a service for their families that focuses on more than just helping the family today, but also years down the road, setting them further apart from their competition.

When it comes to smaller cemeteries that have limited budgets, the App can also be used as a no-cost platform to map out their cemetery. With a custom website solution and a memorial website platform, families will now be able to interact with and expand their loved one’s memorial and even assist in the cemetery mapping process by recording the final resting place themselves.

FrontRunner is a client focused Technology and Marketing integrated solutions company designed to exceed client’s expectations when it comes to innovation, service, support and business growth. For more information about FrontRunner, visit www.1FrontRunner.com or contact a FrontRunner team member at 1-866-748-3625.

FrontRunner Technology Keeps Firms Ahead Of Google’s New Security Update

Kingston ON. May 16, 2018

In early February, Google announced changes to it’s popular browser, Chrome, that aim to make the web safer for users. Starting in July 2018, with the release of Chrome 68, sites that do not use HTTPS encryption will be displayed as “not secure” to visitors.

What does this mean for funeral homes? With this focus on internet security, FrontRunner today announced a plan to help funeral homes get ahead of this upcoming change. During the release of their new website platform in late 2017, the company also announced HTTPS encryption as a standard feature, included in all websites, and has now pledged to help as many firms as possible take proper security measures before July 1st.

“Our research finds that around 60% of people use Chrome as their primary browser. That means, no matter what is used by funeral professionals, a majority of families trust Chrome for all of their web browsing, both on the go and at home. So if websites start showing up as “not secure” this could impact the credibility of funeral homes online. In a worst-case scenario, families may decide to not visit a site or even trust a firm at all. As a technology provider, it is our responsibility to not only educate but keep funeral homes current,” says Ashley Montroy, Chief Marketing Officer at FrontRunner Professional.

In addition to helping all funeral homes prepare for the upcoming changes, FrontRunner is also working closely with their clients to ensure their websites are compliant.

“The reason for this is simple, we want our clients to feel confident in their online security and the website they use to offer information and services to visitors. But more importantly, we want the families and communities served by our 2500+ clients to feel safe and not get scared with all of the data and security breaches happening today. When people are searching for death care services and funeral homes, they do not need any added concern. We have made it a priority for our development, customer service and marketing teams to help these transitions be made in a timely manner,” added Montroy, speaking on FrontRunner’s commitment to helping funeral homes secure their websites.

With less than two months before Chrome 68 is made available, FrontRunner encourages funeral homes, regardless of their current website provider, to get in touch and stay ahead of this upcoming change to remain a trusted online resource for families.

FrontRunner is the leading full service technology and marketing company offering the only truly integrated solution on the market. To learn more about what FrontRunner can do for your firm visit them online at www.FrontRunner360.com, or contact them at 1-866-748-3625.

FrontRunner Professional Sets the Stage for ICCFA Convention with a Free Guide to Vegas, FrontRunner Sweepstakes and Big Savings!

Kingston ON. April 11, 2018

Today FrontRunner let the funeral profession in on all things happening inside the FrontRunner booth at next week’s ICCFA convention in Las Vegas.

They’re kicking off the pre-show week with a completely free Guide to Vegas written collaboratively by the entire FrontRunner team for their favorite spots, a glimpse at must-see sessions, workshops and booths. Anyone can download the complete guide here.

Next, they’ve announced a FrontRunner Sweepstakes that gives everyone, not just people on the tradeshow floor, a chance to win the ultimate package: FrontRunner swag that can only be won at the show, their choice of an Apple Watch or Apple iPad pre-loaded with our award-winning all-in-one FrontRunner technology solution. Anyone can enter the sweepstakes here, and those who are attending can get an extra ballot to win every day they are on the floor at the booth.

Lastly, FrontRunner is offering firms a free Biggest Opportunities Report where they will show them the top searched terms their families type into Google to find them, how many people they can reach on popular social media networks like Facebook, and even free advice from the FrontRunner team on how they can grow this year, all from experience of helping more than 2,500 firms use technology and marketing to grow their business.

“ICCFA convention is one of our professions biggest events of the year, but not everyone including our amazing clients can make it to Vegas. So, this year we’re bringing our booth and the convention experience to them” says Ashley Montroy, Chief Marketing Officer (CMO) of FrontRunner Professional. “Just because people can’t make the show, doesn’t mean they can’t participate in the fun. Those who are there in-person will get unique perks but we wanted our promotions and giveaways to be available to any firm. We’re very excited to see everyone and interact with people on and off the floor, it’s going to be a great show.” Concluded Montroy.

FrontRunner is the leading full service Technology and Marketing company offering the only truly integrated solution on the market. To learn more about what FrontRunner can do for your firm visit them online at www.FrontRunner360.com, contact them at 1-866-748-3625 or visit them at ICCFA Booth #1033.

FrontRunner and PlotBox Announce Integration Between Funeral & Cemetery Softwares

Kingston ON. April 10, 2018

Today FrontRunner, one of the funeral industry’s leading technology providers, and PlotBox, an innovative cemetery software company, announced an integration between their two platforms to bring cemetery and funeral home combo firms one, connected solution.

“FrontRunner is known for our all-in-one solution for funeral homes, providing a completely integrated website and funeral management system. However in today’s changing market, we have found more instances where both cemeteries and funeral homes are owned by the same people” says Jason Truesdell, President of FrontRunner Professional. “We have teamed up with PlotBox to offer a integrated solution for groups that wish to easily manage both their funeral home and cemetery businesses. The integration with PlotBox provides funeral/cemetery combos everything they need in one comprehensive solution,” concludes Truesdell.

With the announcement, FrontRunner becomes the industry’s first provider to integrate with the groundbreaking firm known for their state-of-the-art cemetery mapping technology and software tools, removing the need for duplicate entry, and creates a true connection between the funeral home and cemetery.

“Our cemetery software was designed to make cemetery mapping and management easier. Connecting our cemetery software to FrontRunner’s funeral home software makes the lives of our cemetery clients who also have a funeral business easier,” says Sean McAllister, CEO & Founder of PlotBox. “Our clients having to use separate pieces of software to manage their businesses was not ideal, and we couldn’t think of a better partner to integrate with to help them get everything into one place,” concludes McAllister.

FrontRunner and PlotBox will be offering free demonstrations of the brand new, integrated platform at the ICCFA convention and expo in Las Vegas, Nevada from April 18-21, 2018. Stop by and see it, meet the FrontRunner & PlotBox teams and take advantage of in-show specials.

FrontRunner is the leading full service technology and marketing company for funeral homes, cremation providers, cemeteries and pet loss professionals. To learn more about what FrontRunner can do for your firm, visit them online at www.FrontRunner360.com, contact them at 1-866-748-3625 or visit them at ICCFA Booth #1033.

PlotBox is one of the most innovative technology companies to break into the death care space. To learn more about what PlotBox’s management software and mapping tools can do for your cemetery, visit www.PlotBox.io or at ICCFA booth #1141.

FrontRunner Professional Releases Turn-Key Cremation Solution

Kingston ON. April 3, 2018

Today FrontRunner announced the launch of A Simple Cremation™, a turn-key business solution developed to help death care businesses provide simple and cost-effective direct and packaged cremation services.

A Simple Cremation™ is designed to proactively meet the needs of the modern family, answering the demand for more cremation-focused offerings that are flexible, affordable and simple. Equipped with FrontRunner’s award winning management software and a family-focused DIY website, the system also comes with invaluable grief, online marketing tools and planning resources directly targeting the cremation market.

“When looking at the market today, the numbers paint a clear picture of where things are going and what people are looking for from death care providers. Cremation has increased in popularity and it is only going to continue to be a popular choice for North American families. This should come as no surprise. People want something that is convenient, affordable and flexible to their needs. A Simple Cremation equips funeral businesses with the tools and resources to meet that demand, and is marketed directly to consumers across North America so they know cremation options exist and where to find them” says Jules Green, CEO at FrontRunner Professional.

Complete with pre-built content, a licensed image library and grief support content, FrontRunner’s latest website platform enables firms to control the look, feel and function of their online presence. In addition, cremation businesses can now give families access to intuitive pre-planning tools, a helpful online quote builder and a way to compare cremation options, all while generating revenue and enhancing the services offered to the community.

“It wasn’t enough for us to just build a cremation technology solution. We wanted to build a network of cremation providers that span across North America, equipped with the tools they need to meet every need that families may have. Online tools like the quote builder, we believe, are the future of how families want to interact with death care businesses. A Simple Cremation is based on convenience for families, revenue for firms and getting cremation services just right.” concluded Green.

A Simple Cremation is now available to all funeral homes and death care businesses across North America. Learn more about the cremation solution here.

FrontRunner is the leading full service Technology and Marketing company offering the only truly integrated solution on the market. To learn more about what FrontRunner can do for your firm, contact us at 1-866-748-3625 or learn more at www.1frontrunner.com.

FrontRunner Announces Winning Deals From Final Four Challenge

Kingston ON. March 20, 2018

FrontRunner Professional has announced the winners of the FrontRunner Final Four Challengethat has been running in celebration of the NCAA Championship Tournament.

Instead of picking teams and filling out a traditional tournament bracket, FrontRunner put 8 popular deals in head-to-head matchups and asked funeral professionals to pick their favorites.

The winning deals, each winning by a close margin, are:

1. Two months of free Social Media services
2. Two months of free Search Engine Optimization services
3. $500 FrontRunner dollars
4. 50% off the Pulse Websystem, a new DIY funeral website platform released in late 2017

“In years past, we have put on a March Madness event for funeral professionals but this year we wanted to do something more simple and fun. We decided to have our own mini-tournament that gamified savings for our clients and let them play their own game, whether they understand NCAA brackets or not. The end result was a large number of people voting and awarding themselves some of our biggest savings on the year on our most most popular products and services.” says Ashley Montroy, Chief Marketing Officer at FrontRunner.

Hundreds of selections were made in FrontRunner’s first annual Final Four Challenge, and now the deals are available to everyone, industry-wide.

“It was great to see the response. Funeral directors are busy people and we know it isn’t always easy to find time for things like entering contests. That’s why we wanted to make it possible for all funeral businesses to take part in the fun – not just those who filled out their deal bracket. We had a great time putting this together, received lots of great feedback and look forward to doing more things like this in the future.” Concluded Montroy.

FrontRunner is the leading full service Technology and Marketing company offering the only truly integrated solution on the market. To learn more about what FrontRunner can do for your firm, contact us at 1-866-748-3625 or learn more at www.1frontrunner.com.

FrontRunner Professional Announces Software Integration with Google Calendar

Kingston ON. February 21, 2018

Today FrontRunner Professional announced the release of Eventify, a native integration between their award-winning Pulse Business System and the Google Calendar application.

The integration allows funeral directors to see a list of upcoming services and visitations in one dashboard, feeding all event details such as the deceased’s name, location, times and more directly into their individual Google Calendar application – where the rest of their appointments, events and daily agenda lives. Funeral directors can then use the Google Calendar features they are used to such as event reminders and more.

“Eventify is a great solution for Google users, making it easier to manage multiple events and see a week or month at a glance. With just one click, funeral directors that use our Pulse Business System will be able to easily organize their schedule and manage their time more efficiently, without having to use multiple pieces of software. Many of our clients use Google Suite together to keep themselves organized and we’re excited to integrate our software with this widely-used tool. It’s just one of many features that we will be releasing in 2018 to help make funeral director’s lives easier,” says Jason Truesdell, President of FrontRunner Professional.

The process of setting up and using Eventify is simple. When logging into their FrontRunner system, users will be prompted to register or sign-in to their Google account, accept the permissions allowing the system to manage their calendar and then the integration is ready to use. In addition, cach user will have their own calendar managed individually, which will help funeral homes with multiple employees.

“My favorite thing about this new tool is that it makes just as much sense for a funeral home with two employees and one location as it does for funeral homes with many employees and multiple locations. We feel that Eventify will truly help people stay organized and benefit firms of all different sizes,” Truesdell concludes.

FrontRunner is a trusted Google Partner that consistently looks for new ways to help funeral directors save time and money using technology and grow their business. FrontRunner is the leading funeral technology and marketing company with the only truly integrated solution on the market. To learn more about what FrontRunner can do for your firm, visit www.1FrontRunner.com or contact Jules Green at 1-866-748-3625.

FrontRunner Professional Chosen as a Preferred Partner by Selected Independent Funeral Homes

Kingston ON. Feb 15, 2018

FrontRunner Professional announced today that they have been chosen as a Preferred Partner for technology and marketing solutions by Selected Independent Funeral Homes.

“It’s an honor to be chosen as a Preferred Partner by an organization whose mission is so closely aligned with our company’s roots” says Ashley Montroy, Chief Marketing Officer of FrontRunner Professional. “FrontRunner was founded more than twenty years ago by a 30+ year licensed funeral director, directly inside of an independent family funeral home. It is where FrontRunner started and it remains a very big part of who we are as a company, how our software is developed, who we partner with and how we market funeral homes to the families they serve” adds Montroy.

Today, FrontRunner Professional continues as a family-run organization with over 50 full-time staff, who are all an integral part of our family. They leverage their real-life funeral experience of serving families to build the best technology and marketing solutions available to funeral service professionals. More than 2,500 funeral homes across North America, and almost 100 Selected Independent members have already chosen FrontRunner for the resourceful websites their families want and software their directors need to complete paperwork. Firms can even generate stationery and memorial videos in minutes and access integrated marketing strategies including traditional, social media and search engine management to significantly grow their business. It has all resulted in FrontRunner being the fastest growing funeral technology and marketing company because of their proven results and their passion for the profession.

“In a FrontRunner world, everything is connected. Our award-winning software gives funeral directors one point of data entry so they never need to enter the same information twice. Our website solution acts as a 24/7 resource to attract and help more families, and our marketing services bring a firm’s messaging full circle to ensure no opportunity is ever missed. It’s the power of one integrated solution that is unlike anything on the market today and we’re excited to bring this to all members of Selected Independent Funeral Homes” says Jules Green, CEO of FrontRunner Professional.

To learn more about FrontRunner Professional and the exclusive discounts available to members of Selected Independent Funeral Homes (selectedfuneralhomes.org), contact Jules Green at FrontRunner Professional by email at jgreen@frontrunner360.com, by phone at 1-613-453-9476 or visit them online at www.1FrontRunner.com.

FrontRunner Announces FuneralPay, a New Suite Of Tools Designed to Increase the Average Sale and Help Funeral Homes Get Paid Faster

Kingston ON. December 14, 2017

FrontRunner Professional has announced yet another technology solution that will help funeral homes save time and money, while offering families the highest standard of service. FuneralPay is a suite of tools that enables firms to give families more flexible options for covering the costs of final expenses.

This move comes as FrontRunner’s response to the growing expectation families have of funeral homes to offer a range of options to pay for a funeral. With FuneralPay, funeral homes can take payments towards accounts online, as well as start a crowdfunding campaign to assist with final expenses. In early 2018, at-need and pre-need funeral financing will also be made available through the tool.

Designed to give families more and improve cash flow for funeral homes, FuneralPay also streamlines the insurance assignments process.

“Whether it be taking payments on the funeral home website, integrating payments within the funeral management software, or crowdfunding within the community, this full suite of integrated payment options has been designed with an improved family experience in mind. Our goal is to better connect our customers with the families they serve and help them introduce payment options that best suit the needs of today’s consumer,” says Jason Truesdell, President of FrontRunner Professional.

The new tool is immediately available to all FrontRunner clients and can be accessed through their website or funeral management software. Because FuneralPay has been designed to be user-friendly, the onboarding process is both quick and easy, and can be completed in minutes from within the FrontRunner software.

Even with the comprehensive features of this initial release, there will be advancements announced in the near future. These will include options for family members to isolate and pay for specific parts of the contract during the arrangement using a credit card with the new FamilyShare™ feature. This will ultimately allow funeral homes to help family members experience fewer limitations when selecting funeral merchandise by enabling them to make individual contributions to an overall service for the deceased.

FrontRunner is the leading full service Technology and Marketing company offering the only truly integrated solution on the market. To learn more about what FrontRunner can do for your firm, contact us at 1-866-748-3625 or learn more at www.1frontrunner.com/funeralpay

FrontRunner Partners with Pierce Chemical to Unveil the FrontRunner Lite WebSystem at NFDA Convention

Kingston ON. October 18, 2017

FrontRunner today announced the unveiling of the FrontRunner Lite WebSystem, a powerful website solution designed to help funeral homes avoid the pitfalls often associated with free websites.

The FrontRunner Lite WebSystem is a completely integrated solution that allows firms to have a modern and easy-to-use website, combined with the ability to leverage the powerful MemorialFX tribute video and stationery personalization engine for the new Pierce line of stationery. Customers of FrontRunner Lite will be able to scale up as their needs grow, including access to an integrated funeral management software and other premium services and features offered by FrontRunner Professional.

A growing number of funeral homes are becoming aware that their “free website” is not so free after all. The free website concept was developed in conjunction with florists, due to their desire for higher margins and the impact of distributor commissions, resulting in significantly higher flower prices for consumers on these sites compared to what they can purchase flowers for on other reputable online sites. The model is simple once you understand that nothing is free.

“With today’s internet savvy consumer, significant price increases on flowers are leaving a black eye on the funeral home, causing many families and consumers to see the funeral home as untrustworthy and being guilty of price gouging. Unfortunately, it is not only the funeral home’s reputation that is damaged, it hurts everyone in funeral service. The damage, in some cases, may be irreparable. We set out to create a system for Pierce customers that offers the latest and greatest in website and print technology, while avoiding the downfalls of other no-cost website models”, cites FrontRunner President Jason Truesdell.

The new FrontRunner Lite WebSystem provides funeral professionals a better way forward. It will be distributed exclusively through, and subsidized by, Pierce Chemicals to ensure that Pierce clients have access to the best technology available at no cost, while providing “Integrity Floral Pricing” to protect the reputation of their funeral home.

“When you get two companies who understand their industry working together to not only solve current problems but prepare their customers for the future as well, the result is something special. We are excited about the partnership with FrontRunner, what it is going to do for funeral homes and subsequently for the families they serve. The industry is changing and we are excited to take our stationery lines and what we offer our customers, to a whole new level,” says Lance Ray, COO/Executive Vice President of Pierce Chemical.

FrontRunner is the leader in innovative technology and marketing solutions designed to help funeral professionals run their business more efficiently and excel in their local markets. Pierce Chemical is part of the Wilbert family of companies and is one of the largest providers of funeral home products in North America, including embalming fluids, funeral stationery, urns, prep room supplies, and equipment.

To learn more about the partnership with Pierce or the FrontRunner Lite WebSystem, contact FrontRunner by phone at 1-866-748-3625, online at www.1frontrunner.com/pierce, or speak with your Pierce representative.

FrontRunner Unveils its Dedicated Custom Programming Team

Kingston ON. October 12, 2017

FrontRunner today announced the formation of a dedicated custom programing team. In the past, given the fast-paced innovations at FrontRunner and the demands of day to day client work, the ability and time to provide custom programming services has been elusive.

“The rapid growth of our Exclusive Client Program has given rise to the need for a completely separate custom programming team,” cites FrontRunner President, Jason Truesdell.

This division was designed to ensure clients can access the custom services and developments that enable them to be more unique and create differentiation from competing firms within the communities they serve.

“This move allows FrontRunner to continue developing the innovative solutions that our brand has become known for, without any disruption to client’s custom programing needs and without conflict. From custom App Development, scheduling tools, GPS locators to advanced reporting systems, we can help progressive firms realize their full potential” Truesdell adds.

“We are attracting a new type of client here at FrontRunner that is tired of feeling like they are lost in a sea of sameness. They are looking to dominate in their communities and take their firms to a higher level. Under the Exclusive Client Program, they will have one dedicated partner to coordinate all of their technology and marketing needs and have the territory protection that these services are exclusively available to them in their market areas” says FrontRunner’s CEO, Jules Green.

When custom stationery, custom websites, strategic marketing, new business systems and advanced programming services are run together as one, the results are unprecedented.

“We have been able to significantly increase market share for clients that run the full program,” Concludes Green.

FrontRunner is the leading full service Technology and Marketing company offering the professions only truly integrated solutions on the market. To learn more about what FrontRunner can do for your firm, contact Jules Green at 1-866-748-3625 or learn more at www.1frontrunner.com.

FrontRunner Professional Announces Ultimate ‘DIY’ Funeral Home Website Platform

Kingston ON. September 13, 2017

Today FrontRunner Professional announced the release of it’s brand new website platform, marking a major change for the entire death care space and the families it serves. After weeks of showing teasers of the release, it's created a level of buzz reserved for only true innovation, and the finished product is unlike anything on the market.

The new Pulse Websystem is the ultimate do-it-yourself (DIY) website platform. Giving funeral homes unprecedented control over the look, feel, function and content of their websites. They will now be able to provide an entirely new family experience online without needing a web developer. Funeral professionals will use the drag-and-drop functionality to quickly edit content, images, video and other features for simplified website editing. In addition, it includes simple customization options and a variety of enhanced integrations like the Book of Memories™, A Helping Hand™ crowdfunding in partnership with GoFundMe, and more.

"We wanted to take funeral home websites as the industry knows them and change the game. Our marketing, client success, and development teams came together to create the new standard of a funeral home website," says Ashley Montroy, Chief Marketing Officer at FrontRunner Professional.

"This new platform takes the online marketing ‘musts’ of today and brings them to funeral homes and the families they serve. With the Pulse Websystem, firms can now add anything to their website without needing their web developer. They can integrate fully with social media, create pop-up announcements to deliver a message quickly to their community, easily introduce a blog and so much more. It was even built with Google rankings in mind and includes faster page speeds, optimized content, and family tools. You need to see it," adds Montroy.

With over 20 years of experience in both funeral home software and serving families themselves, FrontRunner has built a reputation for constantly pushing the funeral industry forward by testing boundaries and exploring the far-reaching possibilities of the digital age. This new website demonstrates a true understanding of what families want, what funeral businesses need and how that comes together online.

"This website platform is a testament to our passion for empowering funeral businesses to push the envelope in the name of better serving their communities. We have now given funeral homes the ability to do much more. You are going to start seeing funeral home websites transform into comprehensive web marketing tools and we will be in the forefront making this happen. The future is nothing short of exciting and full of opportunities for funeral homes," concludes Montroy.

To find out more about the new simplified website platform or find out how your firm can benefit from this powerful technology, watch the video online at www.1FrontRunner.com or contact a FrontRunner representative at 1-866-748-3625.

FrontRunner Professional Advances Executive Team

Kingston ON. August 28, 2017

FrontRunner today announced the advancement of the executive team. Since its inception, FrontRunner has been led by the company’s visionary Founder/CEO Kevin Montroy, along with family members and a loyal group of exceptional staff. The advancement moves Jason Truesdell to company President, Ashley Montroy to company CMO, and Jules Green to company CEO. Kevin Montroy will continue as the Founder/Chairman. This move is designed to continue to accelerate the growth of FrontRunner as a company. With the move of Kevin to Founder/Chairman, it will allow him to focus solely on the innovations of the company and leave the day-to-day operations to Jules Green, Ashley Montroy and Jason Truesdell, all long-term employees and family members.

“Stephanie Reid (Montroy), Ashley Montroy, Jules Green and Jason Truesdell have become the face of FrontRunner and have been instrumental in attaining the unprecedented growth of the company over the past five years. They are highly capable and dedicated to continuing the high standards and focus on helping funeral service. FrontRunner has always been about family, whether it is our family, our staff’s family or our clients’ families. I couldn’t be more proud of them, or more excited for their future and the future of our clients with so many developments and innovations coming up at FrontRunner”, cites Kevin Montroy.

Ashley Montroy, Frontrunner’s new Chief Marketing Officer will continue to lead the corporate marketing team and accelerate the client marketing services division which has now grown to over 15 employees.

“By providing an in-house focused and integrated marketing approach with Social Media, Search Engine Optimization (SEO), and video marketing, the results are stunning. Compared with a fractured approach of funeral homes running with five different technology companies and three different marketing companies, having everything working as one integrated strategy it truly making all the difference in the growth of their company. The days of ‘build it and they will come’ being sold by less reputable website providers has long passed and firms that sit idly under this belief are quickly seeing their market share decline. In fact, if a funeral home only has a single website as part of their online strategy, they are already losing” says Ashley Montroy. “The addition of Paul Orlando, former Marketing Director of MKJ Marketing and co-founder of Adfinity, to the marketing team raises the bar even higher and helps reinforce FrontRunner as being one of the fastest growing full marketing agencies serving the funeral profession”, concludes Montroy.

Stephanie Montroy is heading up Kingston Webworks, a web-based solutions provider outside of FrontRunner, focused on serving both the local community needs and FrontRunner client needs with their business ventures outside of funeral service, further reinforcing a single integrated approach to help clients excel in all aspects of their businesses.

FrontRunner is a client focused Technology and Marketing integrated solutions company designed to exceed client’s expectations when it comes to innovation, service, support and business growth. To learn more about FrontRunner or get a personalized walkthrough of all that FrontRunner can do for your firm, call 1-866-748-3625 or visit them online at 1FrontRunner.com.

FrontRunner Professional Releases New Video Condolence Technology

Kingston ON. July 19, 2017

FrontRunner Professional has released new video condolence technology that will allow families to leave condolences in video format on a funeral home's website through the Book of Memories™ online memorial tribute pages, easily and conveniently on any computer, tablet or mobile device.

“Today, families are geographically spread out more so than ever before. Often, how they connect is through technology. Our goal with this new video condolence feature was to facilitate a digital connection between families, friends and loved ones during times of loss. We wanted to take condolences a step further and allow families near and far to show their support in a more personalized way” says Ashley Montroy, Marketing Director at FrontRunner.

As one of many innovations FrontRunner has planned for the year, the feature will help funeral homes reach another level of service to the families and be seen as the leader in their communities. In addition, video condolences will stay in-line with one of the premier benefits of the Book of Memories, putting families in control of their loved ones online tribute page with the ability to approve video condolences in seconds.

“In creating this feature, we wanted to not only allow funeral homes to boost their offerings, but it was also important to continue our family-first philosophy of product and service development. In this day and age, peace of mind is of paramount importance for people. We can proudly say that video condolences will allow families to remain in control while opening the doors for more meaningful, expressive and touching condolence messages. This will bring families closer together and help funeral homes reach that next level of service” added Montroy.

With digital technology becoming an increasingly important aspect of funeral service, funeral directors can now be inspired to take advantage of innovations and use them to empower families and the communities they serve. FrontRunner has always taken great pride in helping firms use technology to its fullest potential and remain progressive in today’s changing times.

“The future is exciting and we want FrontRunner clients to be at the forefront of innovation in the death care industry and in their communities. With Video Condolences, we truly believe that we have built something special for our clients and can’t wait to see how it positively impacts their families” concluded Montroy.

FrontRunner is the leader in innovative integrated technology and marketing solutions designed to help funeral professionals run their business more efficiently and excel in their markets. To learn more about video condolences, read the blog post, watch the video, or contact FrontRunner online at www.FrontRunner360.com or by phone at 1-866-748-3625. If you are not a FrontRunner client or want to ensure you are using all of your systems capabilities schedule a personal one-on-one demonstration.

FrontRunner Professional Announces Partnership With GoFundMe To Offer Funeral Homes A Helping Hand™

Kingston ON. July 12, 2017

FrontRunner Professional has announced a new crowdfunding tool, in partnership with GoFundMe, that will enable funeral professionals to offer families a dignified channel for receiving support during times of loss. A Helping Hand™ is founded on an inherent understanding of funeral service and addresses the many challenges that a family can face when a death occurs, challenges specific to funeral service.

In partnering with the world’s largest crowdfunding platform, GoFundMe, A Helping Hand™ brings funeral service expertise to an already reputable software.

“With the growing popularity of crowdfunding as a standard expression of sympathy, we felt that it was necessary to assess the crowdfunding options and create a solution tailored specifically to the funeral space and the needs of modern families. Most models are simply adapted to this industry—we wanted to create something that was unique to death care. Being the leading funeral technology company, it was natural to be the first to work with the leader in crowdfunding to create this incredible tool” says Ashley Montroy, Marketing Director of FrontRunner Professional.  

This release of this platform comes on the heels of FrontRunner announcing a strategic partnership with ObitTree, which launched in April and brought thousands of funeral homes across North America together to provide industry professionals, grieving families and the public at large a one-stop resource for funeral service information. Subsequently, A Helping Hand™ will be added as one of the many features that makes ObitTree.com such a powerful step towards a stronger, modern and more sustainable death care profession.

“Our mandate at FrontRunner has always been, and always will be, to innovate new ways for funeral professionals to provide families with the information, resources, tools and guidance that is required to help them in times of need. In addition, we want to foster a better image for funeral service as a whole, break down the barriers and generally remove some misconceptions that are out there. A Helping Hand™ is not only comprehensive, but it is also transparent; our goal is to make families, communities and the funeral professionals they work with have open dialogue about death care expenses. Through ObitTree, this platform is already available to over a million visitors every month. We are extremely excited about what the future holds,” added Montroy.

A Helping Hand™, powered by FrontRunner in partnership with GoFundMe, is a crowdfunding model backed by many years of experience in not only death care but also technology platforms. To learn more about A Helping Hand™, visit www.ahelpinghandfunding.com or contact FrontRunner at 1-866-748-3625 or online at www.FrontRunner360.com.

FrontRunner Professional Announces a New Company Division Dedicated to Funeral Suppliers and Local Businesses

Kingston ON. October 19, 2016

FrontRunner Professional today announced a new division of their company dedicated to helping funeral suppliers and local businesses better use technology and marketing, just like they've done for funeral homes for more than 20 years.

SiteMagic powered by FrontRunner Professional will work closely with funeral suppliers and local businesses to improve their online presence and marketing. From websites, search engine strategies, social media management, and more, the SiteMagic team will bring two decades of expertise and experience to the table and help all small businesses.

“For years, we've been asked by funeral suppliers and local business owners to build them a better website or help them with their marketing but because we work with thousands of funeral homes world-wide, it was important for us to always stay focused solely on our funeral home clients and their success” says Stephanie Montroy, President of SiteMagic. “This new division was a natural next step for us. There's a lot of people who look to FrontRunner as a trusted name in the funeral space and our local market when it comes to technology and marketing. We're very excited to now have a dedicated team just for their success.” adds Montroy.

SiteMagic powered by FrontRunner has officially launched in their hometown of Kingston. It will make its debut to the funeral industry at the 2016 National Funeral Directors Association (NFDA) Convention & Expo in Philadelphia.

“We've been working behind the scenes and building a dedicated team for a few months now” says Montroy. “We can't wait to hit the NFDA convention floor next week and start to work with so many suppliers who have been asking us to help for a long time” says Montroy. “We also know there are a lot of friends and family of funeral homes that need a technology and marketing partner so this couldn't have launched at a better time” concludes Montroy.

SiteMagic powered by FrontRunner Professional is a website and marketing company backed by many years of experience in not only technology platforms but also marketing strategies. To learn more about SiteMagic, visit www.sitemagic.com or email Stephanie Montroy at Stephanie@sitemagic.com.

Heading to this year's NFDA convention in Philadelphia? Request a free online business audit from the SiteMagic team here.

FrontRunner Professional Introduces the Funeral Industry’s First, Two-Way Integration with Facebook

Kingston ON. October 17, 2016

FrontRunner Professional today announced the release of the industry's first two-way integration between Facebook and a funeral homes' online obituary pages.

This new integration does much more than just connect a funeral home's website to Facebook. It shares real-time data. Visitors can leave a condolence message on the funeral home's website or a comment on the shared Facebook tribute page and the connector takes care of sharing the messages between the two platforms to ensure words of condolence are never missed.

"Facebook is the largest online community that exists in the world, connecting millions of people every year. When coupled with the fact that Facebook is one of the top sources of traffic for funeral homes today, it was natural for us to start thinking about how we could better connect funeral homes with their families using social media in a way they’ve never been able to before. Our goal was to help funeral homes improve the experiences they provide families, plain and simple,” says Jules Green, COO of FrontRunner Professional. “This is one of many advanced integrations we are working on to help set funeral homes apart and we’re really excited about where things are headed with not only the Book of Memories tribute pages but our entire company. The industry is in for some big changes and we’ll be there front and center helping our clients better connect with their families" adds Green.

Furthermore, this new integration with Facebook and the Book of Memories does not compromise user security or a funeral homes reputation. Though the feature automatically links the two channels, funeral homes are still able to use the popular filter option that, if turned on, allows the funeral home or families to monitor the content that can be seen on the online memorial.

“For us, simply introducing an integration with Facebook was not enough. We wanted to make sure funeral homes had the flexibility to monitor and remove any comment if it was ever needed. We also knew how important it was to keep all condolence messages in one place, not scattered around the Internet. This integration bridges the funeral home's website with Facebook to ensure all messages are brought back to one area: the funeral home website where the family is sure to not only see them, but be notified of them,” concluded Green.

FrontRunner is the leader in innovative integrated technology and marketing solutions designed to help funeral professionals run their business more efficiently and excel in their markets. To learn more about all that FrontRunner can do for you firm, book a free strategy session at www.frontrunner360.com call Jules Green at 613-453-9476, or stop by FrontRunner booth #3533 at next week’s NFDA convention.

FrontRunner Professional Introduces FrontRunner Social: A New Social Media Management Program for Funeral Homes

Kingston ON. June 30, 2016

FrontRunner Professional today announced the release of the FrontRunner Social Program; a new service designed to manage and execute a funeral home's social media marketing strategy from beginning to end.

The FrontRunner Social program aligns funeral homes with a certified social media representative who will act on their behalf to build great relationships with their online social community so they can continue to do what they do best: serve families. Their dedicated rep will get to know their business, setup and design their pages, build their social media story and create amazing content to be posted on their pages. As the only Google Certified Partner offering Social Media Marketing services to the funeral profession, FrontRunner is able to make their clients proud and generate the results they have been looking for. Every aspect of the strategy is executed and monitored to continuously grow their client's social media following and provide tangible results.

“I have had the pleasure of speaking at many state and provincial funeral conventions, specifically on the topic of marketing and social media. I've helped thousands of funeral professionals gain clarity on the importance of online marketing in today's world. Growing up in a family funeral home gives me the insight, dignity and respect that is often elusive with other social programs we see on the market” says Ashley Montroy, Marketing Director of FrontRunner Professional. “It's a very serious program we've created. We bring a unique offering simply because we understand the sensitivity and respect a program like this needs to protect the funeral homes reputation but also to grow lasting relationships” adds Montroy.

The new FrontRunner Social Program comes on the heels of FrontRunner's shift in direction to become the professions first and only company that works with clients under an exclusive territory, working with up to one in ten funeral homes in an area to truly make them the FrontRunner in their community.

“Our research showed us that many funeral homes are growing tired of website companies selling them a website and then two weeks later selling their competitor down the street the same website” says Montroy. “Today, progressive firms are looking for a single source company that is one hundred percent focused on their needs and can provide them with the unique differentiation they need in their communities in order to win over their competition. This new approach was critical to both ours and our client's ongoing success and our team cannot wait to change how families build relationships with funeral homes on social media” she concluded.

FrontRunner is the leader in innovative integrated technology and marketing solutions designed to help funeral professionals excel in their markets. To learn more about the new FrontRunner Social program or to book a free strategy session, visit www.frontrunner360.com or call Jules Green at 1-866-748-3625.

FrontRunner Professional Introduces its New Exclusive Partner Program

Kingston ON. April 18, 2016

FrontRunner announced today the release of its new Exclusive Partner Program (EPP). The program is designed for highly progressive firms that are seeking a single company to offer them the exclusive products, services and technology to give them the unique differentiation in their communities; something that is often non-existent with most website and management vendors.

Kevin Montroy, FrontRunner CEO/Founder cites "the new Exclusive Partner Program reflects what more and more firms are looking for; a dedicated staff and unique offerings that set them apart from any of their competitors. The program is targeted at those firms insightful enough to understand that their technology strategy is their new business strategy and who want to align themselves with a comprehensive suite of initiatives that truly gives them a single company to help shape their firm’s future direction. In many ways, this is a true partnership"

"Every day we hear from firms that are tired of waking up in the morning only to find their competitor up the street has the same website and the same vendor now working against them. Although we have unintentionally been guilty of the same scenario happening in the past, the new Exclusive Client Program will help alleviate that in the future" adds Montroy.

Exclusive Partner Clients can name their four closest competitors that they do not want to have access to the program, giving them exclusive products and services to truly be the FrontRunner in their community. The program includes a growing number of National Business Systems that allow diversification in these changing markets. It opens up a dedicated marketing team to coordinate all of their radio, television, video production, Search Engine Optimization (SEO) and Social Media strategies, identity branding and managed services, and custom programing services. The scope of the offerings under this program are truly amazing and allow firms to shape their future strategy with one integrated partner. Under the new managed services programs, the FrontRunner EPP team can virtually handle all of the entering of records to managing their family follow-up programs.

"FrontRunner has invested over $1 million dollars in new staffing and separate offices to drive this program. The results are truly stunning. We can guarantee that any client using the program will see an overnight growth in both market share and increased revenues" concludes Montroy.

FrontRunner is the leader in innovative integrated technology and marketing solutions designed to help funeral professionals excel in their markets. To learn more about the Exclusive Client Program call us at 1-866-748-3625 or visit us online at www.FrontRunner360.com.

FrontRunner Professional Achieves Official Google Partner Status

Kingston ON. April 6, 2016

FrontRunner Professional, the fastest-growing death care technology and marketing provider, today announced they have officially received Google Partner status. According to the Google Partner Programs website, "A Google Certified Partner represents our endorsement of this partner's expertise and experience." Achieving Partner status takes advanced AdWords knowledge and certifications, a track record of high-quality results and knowledge of best practices, and a healthy amount of activity and experience across a company's managed pay-per-click advertising accounts.

"We're very proud to be the first technology company in the death care space to officially be named a Google Partner" says Marketing Director, Ashley Montroy. "It's not a status that is given out lightly and it's been something we've been working on behind the scenes for quite some time. It took meeting stringent qualifications and achieving search engine certifications, and I am so proud of the FrontRunner team on achieving official Google Partner status" adds Montroy.

In addition to other services, a company's Google Partner status earns the business a Google Partner badge, which Google says "shows the world that Google trusts your company", and a company listing in Google Partner Search. Google Partner Search is a listing of more than 5,000 online marketing companies endorsed by Google.

Montroy added "The Google Partner status is one thing, but having a dedicated Google Representative now dedicated to working directly with the FrontRunner marketing team is something that separates us from the rest. The two combined will not only take our corporate marketing to new levels, but it will position our funeral home client's websites and marketing strategies unlike anything the market has ever seen before."

FrontRunner is the industry leader in funeral home websites, funeral home management solutions, integrated business systems and marketing services for funeral professionals. To learn more about FrontRunner technology and marketing solutions, or to take your search engine optimization to new levels with an official Google Partner, contact FrontRunner Product Specialist, Jules Green at 1-866-748- 3625 ext. 507 or visit www.frontrunner360.com .

FrontRunner Professional Appoints Jules Green to the Role of Chief Operations Officer

Kingston ON. March 29, 2016

FrontRunner announced today the appointment of Jules Green to the role of Chief Operations Officer (COO). Jules' role as COO will be to oversee all aspects of the FrontRunner directives and team managers, and report directly to FrontRunner CEO/Founder Kevin Montroy.

For the past 6 years, Jules has continued to go above and beyond, carefully and methodically learning all aspects of the inner workings of FrontRunner and overseeing its administration. In 2014, Jules became a partner with FrontRunner as part of FrontRunner's Employee Stock Option and she continues to grow her holdings and commitment in the company.

"Jules emanates what every company strives for. An exemplary employee with the dedication, commitment and loyalty that has a tremendous impact on the growth of the company. In 2015, Jules singlehandedly surpassed the total sales of four previous FrontRunner sales representatives just a few years earlier, all while in her full time position of administrator. It is not uncommon to find Jules on the phone helping clients at 3:00 am or being the first to work at 5:00 am. We are all proud and honored to have her as a partner and to help shape the future direction of FrontRunner" says FrontRunner CEO/Founder Kevin Montroy.

"As FrontRunner continues to shift its focus to our Exclusive Partner Program, the role of COO will play a critical part in coordinating those efforts to provide exclusive marketing, technology and online strategies for a select group of clients to help them win over their competitors. We have a very talented team of software developers, designers and marketers, and I'm more excited than ever to give funeral homes one single partner, where software and strategies are all connected for total market domination." says Jules Green.

Ashley Montroy, Marketing Director/Partner of FrontRunner, and Stephanie Montroy, VP of Customer Relations/Partner cite, "Jules is like our adopted sister. She has been part of our family for so long and has been instrumental to the growth of the company. We have never seen someone who genuinely cares about our clients more than her. This appointment couldn't be more deserving."

FrontRunner is a leading technology provider to funeral professionals offering the only truly integrated funeral home website, memorialization and management solution and Exclusive Partner Program on the market. To learn more about FrontRunner and the Exclusive Partner Program, visit www.frontrunner360.com or contact a FrontRunner Representative at 1-866-748-3625.

FrontRunner Set to Officially Launch Wyland TributeArt at the 2016 ICCFA Convention & Expo in New Orleans

Kingston ON. March 28, 2016

TributeArt Inc will launch an exclusive line of fine art bronze Tribute Sculptures by world-renowned marine life artist Wyland at the International Cemetery, Cremation and Funeral Association (ICCFA) annual convention, April 13-16, in New Orleans. The new line of finely crafted, individually made memorials embody the timeless spirit of Wyland's majestic marine life with the same attention to detail and soaring quality of the artist's finest gallery works.

The sculptures will align the more than 500,000 collectors of Wyland fine art with participating funeral home locations, while meeting the increasing demand for Wyland inspired high end memorials.  Four bronze sculptures have been created in two sizes -- a full size at 220 ci and a keepsake at 45 ci. -- allowing the tribute to be treasured among multiple family members. In keeping with the fine art theme, participating funeral homes will be able to create physical TributeArt Galleries within their facilities for the public to view and purchase the artwork. These galleries will be listed on the Wyland.com site as well as a directory on the TributeArt.com site.

"I have been working closely with Wyland and his team for the past two years to ensure that we execute the highest quality memorialization offering on the market," said TributeArt Inc., CEO and Founder Kevin Montroy, "These fine art bronze Tribute Sculptures truly embody the "Art of Remembrance" and the unmistaken quality and value of Wyland art.

According to Montroy, FrontRunner's market research has shown overwhelming consumer interest in a quality, tasteful memorial of substance and value that privately continues to be part of their everyday lives and can be passed on through generations. Promoted with a "Personal ChoiceTM", the internal containment of each sculpture provides for the option to secure cremated remains, DNA Capsule, rose peddles from the casket spray, treasured mementos or to simply enjoy the beauty and quality of these bronze sculptures before and after the time of need.

We are currently accepting pre-orders from funeral professionals allowing them to be ready for the April launch to the public at large. We are also offering a plugin that can reside on the funeral homes website, allowing them to promote these fine art memorials and receive a commission on each sale without the need for physical inventory display.

To learn more about the full TributeArt line visit our website at TributeArt.com or on Wyland.com. 

These stunning pieces can also be viewed at the FrontRunner Technology Center at 6A Clarence Street in Kingston, Ontario or at the ICCFA convention in New Orleans at FrontRunner Professional booth #1025.

FrontRunner Professional Forms a Strategic Alliance with Funeral Solutions Group

Kingston ON. March 24, 2016

FrontRunner today announced that it has formed a strategic alliance with Funeral Solutions Group to rapidly provide new innovations to the funeral profession. FrontRunner clients will benefit from this alliance through vastly expanded solutions available to them, all within a single data entry, tightly integrated architecture. This alliance will further reinforce the single-solution logic with a one point of contact, saving funeral homes both time and money.

CEO and Founder Kevin Montroy cites, "Our two respective companies have very different focuses and approaches in the market, but will come together with the common goal of helping both funeral professionals and the profession as a whole. We will forge a relationship of collaborating on projects, along with the sharing of new ideas, with a goal of accelerating new and exciting innovations for our clients."

As the market continues to face dramatic changes, and new entrepreneur groups and opportunists rush in to try and stake their claims at the expense of funeral service, it is more important than ever for funeral professionals to become vigilant about safeguarding their data, online traffic and obituary assets. FrontRunner and Funeral Solutions Group both have deep roots in funeral service and remain committed to protecting the great heritage of funeral service while providing unique and innovative ways for funeral professionals to respond to consumers' changing needs.

FrontRunner attracts some of the profession's most progressive firms, who are genuinely interested in growing their business. Different from many companies in this space, FrontRunner is not interested in selling to any and every funeral home.

"We respect that the only way we can truly provide clients all the tools to aggressively compete against 'the guy up the street', is to work with one firm in a given area to develop a strategic plan for market domination. Our Exclusive Partner Program helps ensure that. Our clients understand the tremendous value, efficiency and focus that comes from working with one company that can carefully orchestrate and coordinate their complete marketing and technology strategy. They are not interested in being distracted by every gizmo and gadget that comes from the barrage of new opportunists that care little about the real impact their offerings have on the overall good of funeral service, or the firm they are trying to sell," adds Montroy.

This alliance will help better educate the market about just how critical it is for funeral homes to switch their focus from protecting their 'back-end' or management software and focus on their 'front end' if they are going to survive the next wave of online competition. While many casket companies and management software vendors are scrambling to increase their bottom lines by offering, or forcing, lackluster websites on their clients, few have the commitment or real infrastructure and full range of services that it takes for funeral homes to survive in this new online world.

"As I watch how things are shaping up and how and what is being offered, I sometimes wonder if these companies are intentionally trying to help put smaller funeral homes out of business in order to assist their larger purchasing clients. Companies forcing their websites and solutions on funeral homes to get a signed contract or get at client's data and online profits is appalling. Funeral service deserves better and we are going to do everything in our power to help" adds Montroy.

Funeral Solutions Group is a progressive company specializing in no-charge website models, affordable light-management solutions and creative cremation business solutions. FrontRunner is a leading technology provider to funeral professionals and the only truly integrated funeral home website and funeral home management solution, complete with an Exclusive Partner Program, on the market.

To learn more about these two highly innovative companies visit Funeral Solutions Group online at www.FuneralSolutionsGroup.com or FrontRunner Professional at www.FrontRunner360.com or 1-866-748-3625.

Funeral Solutions Group appoints Jason Truesdell as President / CEO

Kingston ON. March 18, 2016

Funeral Solutions Group announces the appointment of Jason Truesdell to the role of President / CEO. Jason brings with him extensive experience in the death care technology sector as the former President of FrontRunner Professional.

Truesdell will grow Funeral Solutions Group with the same commitment to the profession that was so important during his time with FrontRunner. "The alliance between Funeral Solutions Group and FrontRunner will allow me to continue to work closely with the FrontRunner team. Together we are going to forge new paths to help guide funeral professionals through new market challenges and consumer's changing needs," states Truesdell.

In a recent release, Funeral Solutions Group introduced a no-charge business system, encompassing a mobile optimized website and full management system. This is a game changer in a space where traditional vendors offer a website or management software, not both. The new business system is applicably called Reset and will help funeral professionals get outside some of the technology traps that they are caught in.

"Our next release will be strategic initiatives designed to assist funeral professionals with their obituary assets and counter the impact that popular obituary posting websites are having on their business. Working closely with newspaper partners and funeral homes throughout North America, we will help the profession embrace a true win-win model. Funeral Homes in fear of their vendor being hacked or losing all their data will find comfort in the new initiative that will come from this release. Over the next coming weeks and months, watch for several exciting new releases from Funeral Solutions Group," cites Truesdell.

Funeral Solutions Group is a progressive company specializing in no-charge website models, integrated management software, funeral stationery, and cremation business solutions. To learn more about us contact us at 1-844-486-0246 or visit us online at www.FuneralSolutionsGroup.com

FrontRunner Professional Launches Google Virtual Tour of Corporate Headquarters

Kingston ON. March 10, 2016

FrontRunner today launched a virtual tour of their world-class headquarters, opening its virtual doors for anyone to see inside the new $1.6-million-dollar funeral technology center and FrontRunner operations.

"Over the past few years, FrontRunner has grown to a be a global company. While some of our clients can visit FrontRunner's headquarters to truly experience FrontRunner, many simply don't get the opportunity. With the Google Virtual Tour, we can now open our virtual doors to let clients, prospects and the general public virtually walk through our facility to see first-hand where all of the FrontRunner magic happens. It's very exciting for not only us, but them as well" says Ashley Montroy, Marketing Director of FrontRunner Professional.

The Google Virtual Tour gives local and global consumers the opportunity to see a business operation without having to physically be there. The tour can be embedded in a company's website and directly linked to in announcements and online marketing strategies. It even appears in local Google Search and Google Maps listings to help better their Search Engine Optimization (SEO) and online presence.

"Letting people see the inner-workings of your business is so important in today's ultra-connected and social driven world. Every chance we at FrontRunner have to let funeral professional's see how and why we do what we do, and show them the team behind our logo is a plus. As the Marketing Director with FrontRunner, I encourage funeral businesses each day to take a look into a Google Virtual Tour. Giving the public the ability to see inside your facility, and better positioning your firm in Google's search engine results will lead to business opportunities that you've never seen before" adds Montroy.

You can see FrontRunner's Virtual Google Tour here.

FrontRunner is the industry leader in funeral home websites, funeral home management solutions, integrated business systems and marketing services for funeral professionals. To learn more about FrontRunner technology and marketing solutions visit www.frontrunner360.com or contact FrontRunner Product Specialist, Jules Green at 1-866-748-3625 ext. 507.

Funeral Solutions Group and FrontRunner Introduce the Honoring a Life Memorial Tree Program

Kingston ON. March 3, 2016

As the world comes together to help in the fight against climate change, Funeral Solutions Group today has unveiled the "Honoring A Life" Memorial Tree Program, a global initiative designed to bring funeral professionals across the world together to make a difference in our world and a difference to the families they serve. Working in conjunction with Forestry Groups across the globe, Funeral Solutions Group has established partners in Canada, US, Beijing, UK, and Australia, with more slated to come on board.

"Funeral Service today needs a great story. Through a collective approach on behalf of death care professionals, the Honoring a Life Program will do just that. The pilot program has produced overwhelmingly positive feedback from families and funeral homes" says Kevin Montroy, CEO/Founder of FrontRunner Professional.

The program consists of a beautiful card and stationery kit that the funeral homes can send to the families they serve, indicating that they have arranged for the planting of a memorial tree for their loved one. The loved one's tribute and forest location is then posted on the Honoring a Life website. The program is available to all funeral homes, not just FrontRunner clients. For FrontRunner clients the program is seamlessly integrated, providing an automatic publishing onto their FrontRunner funeral home website. For all other funeral homes, a login will be provided to the Honoring a Life website at www.HonoringALife.org.

David Scotland of Scotland Funeral Home comments, "This has to be the best program that I have ever provided for my families. Each family receives a hand-written note about two weeks after the funeral on the beautiful card provided, indicating our gesture. The feedback and response has been tremendous. I do it for all my families, regardless of the level of service they chose, and the inherent loyalty has been nothing but overwhelming".

The beauty of the program is that it is not tied to casket purchases and the tribute to the deceased is published with the location of the memorial tree for future generations to see. The cost of each tribute is $10, which includes the planting of a tree, the stationery package and the listing honoring the deceased on the Honoring a Life website.

Al Stinson, President of the Canadian Institute of Forestry cites, "Working with the Funeral Solutions Group and FrontRunner Professional has been a real pleasure. Their professionalism, compassion and commitment to funeral service and the families they serve is truly inspiring". Greg Meyer, V.P. of American Forests adds "We're proud to be a part of this terrific program. Protecting and restoring forests are important efforts that will make a real difference in the fight against climate change."

To sign up your firm to be part of this global initiative, contact an Honoring a Life Representative at 1- 866-748-3625 or online at www.HonoringALife.org .

FrontRunner Professional Receives a "Keeping It Personal" Award

Kingston ON. February 25, 2016

FrontRunner Professional in Kingston, Ontario, Canada, has won an honorable mention in the International Cemetery, Cremation and Funeral Association's 2015 Keeping It Personal (KIP) Awards, recognizing the best in personalization in the cemetery, funeral service and cremation profession.

Created by the ICCFA Personalization Committee, the KIP program honors recipients in five categories. FrontRunner was honored with honorable mention in the Innovative Personalized Product category.

The ICCFA's 2015 KIP Awards contest attracted 32 entries from the United States and Canada. Communications and marketing professionals from outside the cemetery and funeral service profession performed the judging.

FrontRunner Professional is the exclusive distributor of the Simpler Times program. Simpler Times is a simple, practical way for consumers interested in cremation to organize and arrange funeral services on their own without the pressure of up-selling. The arrangements made are registered with a provider and are fully transferable to other Simpler Times providers.

All KIP Awards recipients will be recognized at the ICCFA 2016 Annual Convention & Exposition, April 13-16 at the Morial Convention Center in New Orleans, Louisiana, and in ICCFA Magazine.

Founded in 1887, the International Cemetery, Cremation and Funeral Association (ICCFA) is the only international trade association representing all segments of the cemetery, cremation, funeral and memorialization industry. Its membership is composed of more than 9,100 rooftop locations and 18,000 professionals in the cemetery, funeral home and crematory industries, as well as memorial designers and related businesses worldwide. To learn more, please visit www.iccfa.com or connect with ICCFA on Facebook and Twitter.

FrontRunner Professional Welcomes New Website Designer, Aidan Maunder to Their Expanding Design Team

Kingston ON. February 11, 2016

FrontRunner Professional is proud to welcome and announce Aidan Maunder as its newest member to their growing in-house website design team. Mr. Maunder has proudly earned an Advanced Diploma for Multimedia Design and brings many years of website design experience as well as a large array of new programs and development languages to the expanding FrontRunner design team.

Aidan will work alongside FrontRunner's team of skilled website designers and be responsible for implementing client's funeral home website designs and enhancing FrontRunner's design options to make the experience for FrontRunner clients and their client families even better.

"Aidan is one of the first designers on our team to bring such a large development skill set. Naturally, designers are very creative people and adding a number of development languages that can take the creativity to an interactive level is a huge plus for FrontRunner and FrontRunner clients," says Jason Scott, Creative Director of FrontRunner Professional. "I've had the pleasure of working with him from the beginning and he is already proving to be such an asset to our team. We are all thrilled to have him" adds Scott.

FrontRunner Professional is a leading technology provider to funeral professionals across North America with innovative solutions to help funeral professionals more effectively manage, market, and grow their business.

For more information about FrontRunner funeral home websites, funeral management solutions, integrated business solutions and marketing services visit them online at www.FrontRunner360.com or contact Jules Green at 1-866-748-3625 ext. 507 or jgreen@frontrunner360.com.

FrontRunner Professional Unveils the New Book of Memories Digital Video Memorial Book

Kingston ON. February 04, 2016

Today, FrontRunner today took the most integrated and customizable Memorial Video Software on the market and made it even better. The new offering is a special presentation packaging solution that amplifies the Book of MemoriesTM theme that has helped so many firms grow their business.

"The new packaging helps FrontRunner clients move outside of the traditional Memorial DVD output that is quickly becoming obsolete," says Kevin Montroy, FrontRunner Founder and CEO. "Today our DVT program (Digital Video Tribute) offers the most flexible output for our clients. The DVT program eliminates the need for expensive DVD players, complicated wiring, staging and burning software. With DVT, clients can utilize the power of Smart TV Technology, Bluetooth and USB computer devices using a simple USB thumb drive. It finally brings a world class Memorial Tribute within the reach of everyone."

"The new memorial books, combined with other recent updates to the program, improve a system that clients are already familiar with and is consistent with the look, feel and functionality of all other areas of their system. It allows` real time condolences and words of support to be pulled into the Memorial Tribute. That's the beauty and the power of one truly integrated web based solution and why FrontRunner is so far ahead of our competition," adds Montroy.

The new packaging includes a branded Book of Memories Keepsake box which allows for the storage of photos and mementos, as well as a 4G USB which is also branded with the Book of MemoriesTM program. Funeral homes can use the embedded Print Engine to create a personalized insert honoring the deceased. Finally, funeral homes can simply and easily assemble a world class memorial with a unique package that commemorates and solidifies the Book of MemoriesTM program. The packaging can also be branded to the funeral home at no charge on a low minimum quantity of ten.

"We looked at offering a complete service that would allow for the funeral home to ‘re-sell' these memorial videos on their website and FrontRunner would fulfill in-house. However, after doing market research we discovered a very negative reticence by families who were appalled a funeral home would try and resell their loved one's Memorial Video for a profit on the funeral home's website."

From a legal standpoint, FrontRunner also never wanted to put a client in a potentially liable situation if they resell Memorial Videos using copyright photos, music or video clips that they do not have the rights to use, be it knowingly or unknowingly. Reselling these Memorial Videos to the public amplifies the infraction, and could easily lead to significant and costly lawsuits. That is simply not the way FrontRunner operates. It is one thing to generate and make available to the family who provided the assets for their own use, it's quite another thing to resell that to the public for profit.

We did however provide the opportunity to the funeral home to use this attractive and powerful program as a profit center by offering this service on their website to create a memorial tribute package for anyone in the community who has lost a loved one. For the at need families, they can always request additional Tribute Programs allowing them, at their discretion, to distribute to those who they would like to have a memorial tribute honoring their loved one," adds Montroy.

To learn more about FrontRunner's Digital Video Tribute updates and new Memorial Book, visit them online at FrontRunner360.com/DVT or call 1-866-748-3625.

FrontRunner Professional Dramatically Expands Services to its Exclusive Clients with Search Engine Optimization (SEO) Services

FrontRunner has dramatically expanded its advanced marketing services for the Exclusive Client Program with the addition of the profession's most aggressive Search Engine Optimization (SEO) service on the market, specifically designed for funeral professionals.

This powerful service, designed to position FrontRunner's Exclusive Clients ahead of their competition in the search engines, reaffirms FrontRunner's position as the leader in sophisticated, strategically focused technology and marketing solutions to help funeral professionals excel in today's market.

"Over the past six months we have been quietly and methodically expanding our team of specialists in the field of advanced Search Engine Strategies", says Ashley Montroy, Marketing Director of FrontRunner Professional. "We have worked closely with our Google Partners and dedicated Google rep to build out the most advanced SEO Program and in-house SEO team this industry has ever seen," adds Montroy.

FrontRunner's new SEO program has been built to deliver higher search engine rankings and attract more families to local funeral homes. Like everything FrontRunner does, the Exclusive Client Program works as a completely integrated highly orchestrated solution that in the end saves clients time and money, delivering a total technology and marketing solution with constant monitoring that is unmatched.

"Our Exclusive Client Program was developed out of a growing sentiment of funeral professionals who were tired of having to deal with eight different software and marketing companies that only resulted in an uncoordinated, disappointing and expensive experience. Many were tired of being sold a website or SEO services with the promise of beating out their competitor ‘up the street', only to see the same company sell to the competitor up the street the same solution, leaving them with no real advantage" adds Montroy.

"FrontRunner has gained the reputation of being a watchdog for the industry, and we are proud of it" says Montroy. "It concerns us greatly to watch our profession under attack by companies that care little about how vulnerable they are leaving funeral homes. I've recently watched marketing companies offer websites with no real understanding of, or the commitment to, advanced technology, proper infrastructure or an understanding of the deep inner workings of the internet. I see SEO vendors selling ‘air' with no comprehension of a firm's marketing or technology direction. I even see some casket companies offering incentivised, low tech websites, just to secure a contract or get at a funeral homes data, visitor traffic and online profits. As a speaker for many state and provincial associations, I take it upon myself to help funeral homes become more aware and avoid falling for low-cost SEO or low-tech website proposals. In today's world, they need so much more than that and it's time they had access to the advanced search engine and marketing services they need to achieve a true online strategy," concludes Montroy.

The FrontRunner solutions are very different than anything on the market. In conjunction with a firm's funeral website, FrontRunner continues to expand a myriad of public facing websites and advanced obituary strategies designed to work in concert and drive more families to the FrontRunner client sites. No other technology company comes close to this degree of sophistication, which is why they deliver such strong results and why they are hailed as the best solution on the market.

FrontRunner is the industry leader in funeral home websites, funeral home management solutions, integrated business systems and marketing services for funeral professionals, all working in seamless harmony.

For more information about FrontRunner, visit them online at www.FrontRunner360.com or contact Jules Green at 1-866-748-3625 ext. 507 or jgreen@frontrunner360.com.

FrontRunner Professional Welcomes Two New Heartfelt Sympathies Representatives to the Growing FrontRunner Team

Kingston ON. January 28, 2016:

FrontRunner Professional is proud to welcome and announce Jessica Vanderhelm and Megan Goldsberry as its newest members to the expanding in-house client flower program, Heartfelt Sympathies.

Heartfelt Sympathies, a division of FrontRunner Professional, was created to ensure the quality and timeliness of all FrontRunner client's online flower orders. It has a dedicated team of customer service representatives that not only help FrontRunner clients optimize their website and flower sales, but ensure a great experience for families who order flowers through the funeral home website or need assistance over the phone.

Ms. Vanderhelm brings with her multiple years of office experience and an elaborate customer service skill set. Ms. Goldsberry also brings years of customer service experience to the Heartfelt Sympathies division. Both additions are already proving to be an asset to the team. With FrontRunner, Jessica and Megan will work alongside the Heartfelt Sympathies team to ensure the FrontRunner standard of online flower delivery and ecommerce is achieved.

"For years, we worked with a 3rd party company to handle our client's online flower orders and knew that we could achieve even better results for our clients by truly controlling the experience" says Heartfelt Sympathies manager, Josh Shannon. "Handling our clients' online flower orders in-house has not just helped our customer's experience and their profitability, but it has also given a personal touch to the experience with families. A FrontRunner team member who knows the industry and their website solution is available in seconds to help – and that's what makes this program so great for our clients. I know that Jessica and Megan will be the perfect additions to our team" adds Shannon.

FrontRunner Professional is a leading technology provider to funeral professionals across North America with innovative solutions to help them more effectively manage, market, and grow their business. For more information, visit them online at www.FrontRunner360.com or contact Jules Green at 1-866-748-3625 ext. 507 or jgreen@frontrunner360.com.

FrontRunner Professional Welcomes New Software Developer, Badrdine Sabhi to Their Expanding Programming Team

Kingston ON. January 08, 2016:

FrontRunner Professional is proud to welcome and announce Badrdine Sabhi as its newest member to their in-house programming team.

Mr. Sabhi has proudly earned a Bachelor's Degree in Computer Science and a Master's Degree in Software Engineering while living in Morocco. He brings extensive experience in both software and website development to the FrontRunner team, and now calls Kingston, FrontRunner Professional's headquarter location, home.

Badrdine will work alongside FrontRunner's team of senior software developers, including 2 recent programming hires; Blaine King who brings over 13 years of programming experience, and Ryan Martin who brings more than 6 years of programming experience. Together, they will continue to advance FrontRunner's website platform, management software, and completely integrated technology and marketing Pulse Business Solution, as well as bring new and exciting solutions to the funeral profession at large.

"Throughout its history, FrontRunner has been privileged to attract talented developers that want to be a part of its rapidly growing team, and Badrdine is no exception" says Jason Truesdell, President of FrontRunner Professional. "With a Master's Degree in Software Engineering, Badrdine brings a new outlook to our growing development team and helps us continue to raise the bar with our software solutions. He is an asset to FrontRunner and we are thrilled to have him as part of our team" adds Truesdell. 

FrontRunner Professional is a leading technology provider to funeral professionals across North America with innovative solutions to help funeral professionals more effectively manage, market, and grow their business. For more information about FrontRunner, visit them online at www.FrontRunner360.com or contact Jules Green at 1-866-748-3625 ext. 507 or jgreen@frontrunner360.com.

FrontRunner Makes Local $50,000 Donation to Reflect the "Circle of Life"

Kingston ON. October 06, 2015:

Kevin Montroy, CEO / Founder of FrontRunner Professional Inc., announced a major gift of $50,000 to the University Hospital Kingston Foundation in support of the Extraordinary People-Innovation Health Care Program. The donation was made on behalf of the Montroy family and the staff at FrontRunner Professional.

Mr. Montroy cites, "We are all privileged to have the greatest level of care and caregivers in the world right here in our area, but we cannot afford to take it for granted. Through ongoing community support we can all help ensure we always have this level of care available. As a proud grandfather of my amazing twin granddaughters, my family and I witnessed firsthand, the level of care and commitment shown to them, and us, over their 4 months stay at NICU. It was this appreciation and gratitude that inspired us to want to do more".

Given Kevin's extensive background in funeral service and FrontRunner's technology focus for funeral professionals, FrontRunner chose to make this donation to reflect the "Circle of Life" and have the donation split evenly between the Neonatal Intensive Care Unit as well as Labor and Delivery at Kingston General Hospital, the Urgent Care Centre at Hotel Dieu Hospital and the fund to rebuild Providence Manor at Providence Care.

Montroy adds, "with funeral service being an integral part of the caregiving team in this area, it is my hope that my colleagues and area funeral homes will also consider supporting the University Hospitals Kingston Foundation Campaign so that collectively we can all make a difference towards this very worthy cause."

Nicole Pierce, Associate Director of Major Gifts adds, "thank you to Frontrunner and the Montroy family. We are so fortunate to live in a community where people like you are prepared to help us provide the best care possible for people of all ages."

FrontRunner is the industry leader in technology and marketing services for funeral professionals. To learn more about FrontRunner, visit them online at www.FrontRunner360.com . ×

FrontRunner Professional Launches New Company Website

Kingston ON. September 25, 2015:

FrontRunner recently launched their most advanced corporate website to date. Built by their in- house design and marketing team and complete with product-specific information, education tools and unbelievable design work, it is unlike anything they've built before.

"At FrontRunner, we do a lot and many funeral directors still see us as a funeral website provider and do not know all that we can do for them. Our completely integrated, single-data-entry technology solution coupled with our new services and strategy division gives funeral homes everything they need to succeed and more." says Marketing Director, Ashley Montroy. "The recent launch of our Exclusive Partner Program and the nationally branded cremation and pet loss business solutions to help funeral homes grow new market share gave FrontRunner one more arm and we knew it was time to reset the message so everyone knew all that we could for them."

The release of the next evolution of the Pulse Business System, winning last year's NFDA Innovation Award and being nominated again for the 2015 NFDA Innovation Award, made FrontRunner's new website more important than ever. The site will continue to evolve and will be updated as FrontRunner continues to bring new products, services and turn-key solutions and strategies to funeral homes world-wide.

"Funeral homes need much more than a website to succeed today and in the coming years. As a funeral director for more than 30 years, I know funeral homes need help in these changing markets." says CEO/Founder, Kevin Montroy. "Our new corporate website was built to showcase all of the ways FrontRunner can help them use technology to grow their business, successfully enter new markets and dominate in their community; and our vision, expertise and technology will set them apart from the rest to truly be the FrontRunner in their community" adds Montroy.

We invite you to visit the new website at www.FrontRunner360.com and take some time to learn all about what FrontRunner is doing to help the funeral profession and to help our clients we have the privilege of serving.

FrontRunner unveils their most advanced funeral home website to date.

Kingston ON. September 9, 2015:

FrontRunner today released its most powerful website in the company's history. FrontRunner has long been known for the most advanced websites on the market and this latest release raises the bar even higher. It is packed with the most up to date mobile friendly technology, the industry leading Book of Memories Memorial Website generator and the highest revenue generation of any website on the market.

"But to make this next version even greater, we've included unlimited DVD Tribute Video Generation and unlimited Print-on-Demand custom stationery at no extra charge. And if that wasn't enough, we change the game by including the new document handler engine that instantly prints all your forms such as Proof of Death Statements, Clergy and Cemetery Records and a growing selection of in-house and government forms. Funeral Homes using this new edition will have the choice to turn on revenue generators or opt to turn them off. These combined features will help their firm take efficiency, convenience and profitability to an entirely new level" cites Kevin Montroy, FrontRunner CEO and Founder.

While other website companies taunt their latest designs, FrontRunner offers a simple promise - their creative designers operate at such a high level that virtually anything funeral homes can imagine, they can design it.

"Our research showed us that an overwhelming majority of funeral homes still use Microsoft Word to print their forms, requiring them to re-enter the same data multiple times. It also revealed that of those funeral homes that have Funeral Home Management Software, they only used it to print these forms. In these cases, this new standard feature of our new Pulse Website may remove the need for many firms to keep their expensive management software and its often ongoing annual support fees" adds Montroy.

The new FrontRunner Pulse Website is designed for firms looking to maximize their online presence and dramatically increase their firm's efficiency while reducing their overall technology costs. Best of all, it comes with an easy site transfer process that can get you up and going quickly.

For those looking to dominate in their markets, FrontRunner offers the new Exclusive Partner Program (EPP). The program gives clients an exclusive technology solution packed with a long list of products, features, services and marketing strategies that are not available to any other client. This focused approach empowers progressive firms with the exclusivity they are looking for to set them apart from all other funeral homes in their communities.

When funeral professionals take a close look at everything that FrontRunner offers with the new Pulse Website System, they will immediately see that nothing else even comes close.

To learn more about how FrontRunner can help your firm with technology solutions designed to grow market share, schedule a time with product specialist, Jules Green online at www.ThinkFrontRunner.com or call one of our success coaches at 1-866-748-3625.

FrontRunner Professional Purchases TerraPro Funeral Management Software

Kingston ON. August 31, 2015:

Today, FrontRunner announced that it has purchased TerraPro software. FrontRunner will acquire the source code rights and customer base for the funeral home, cemetery, crematory and pet loss software from Terradise Computer Systems Inc. for an undisclosed amount.

TerraPro is a well-respected PC-based funeral management software platform that has been the choice of many funeral professionals since 1984. David Haldeman, President of Terradise Computer Systems Inc. cites, "When my family and I began discussing the retirement phase of our lives, I knew right away that I wanted to make sure that our valued clients were positioned with the leading technology provider in the death care space. FrontRunner is an ethical and trustworthy company that has the products and services that could truly help our clients excel in their business."

FrontRunner's plan is to enhance the integration that the TerraPro platform has into its suite of seamlessly integrated product solutions. This acquisition allows FrontRunner to build even greater capabilities into their products and service offerings. This move will position FrontRunner as the only technology provider offering a complete PC-based, cloud-based and a fully web-based integrated management solution, all utilizing FrontRunner's one-write data entry logic.

FrontRunner has established itself as the leader in providing funeral professionals with the highest quality products and an unprecedented level of service. Kevin Montroy, CEO and founder of FrontRunner states, "When David approached us with his proposal, we both agreed that we wanted to handle this differently than other purchases in our industry. Both parties agreed that funeral professionals are growing tired of the rash of events that have seen their data, technology and profits being treated like a commodity and waking up in the morning to find that they have been sold out to a new company without their knowledge or consent. It was for that reason that we worked very closely with David and his clients prior to signing the agreement. Our hope was that we could start this relationship right by helping to reinforce that FrontRunner is a very different company that genuinely cares about our clients and the profession as a whole".

Under the terms of the purchase, David will remain on with FrontRunner for a minimum period of 2 years and will work closely with the FrontRunner development team to enhance the Terra Pro platform, while continuing to work closely with existing clients. "Each of our respective companies were great individually. Collectively, I see an even greater level of tools and resources available to clients and a tremendous synergy for new and exciting innovations," adds Haldeman.

FrontRunner is the profession's leading technology supplier, offering a comprehensive and strategic suite of products and services designed to meet the needs and budget of any funeral service provider. To learn more about FrontRunner, visit us online at www.FrontRunner360.com or contact us at 1-866- 748-3625.

Simpler Times appoints Frontrunner Professional as the exclusive distributor of the new Simpler Times marketing program.

Kingston ON. August 20, 2015:

Simpler Times Inc., a Delaware company, announced today that it has reached an agreement with FrontRunner Professional to act as the company's exclusive distributor of the new Simpler Times marketing program.

"The Simpler Times program is timely for funeral professionals seeking an aggressive strategy against the immediate cremation market. The system places into their hands all of the tools necessary to win in this highly competitive market, grow family loyalty and increase market share. Those fortunate to act quickly on acquiring the licensing rights to their area will become part of a powerful alliance that will lead them successfully into the future of online marketing," cites Kevin Montroy, CEO and Founder of FrontRunner Professional.

The death rate is set to rise dramatically as the aging population and baby boomers soon reach their mortality window, yet much of that growth could bypass many reputable independent funeral homes for a number of reasons. Changes in legislation have opened the door to a new wave of competition to the traditional funeral service provider. This, coupled with consumers search for the better pricing and service that meets its new demands, is leading to a growing segment of the consumer population divorcing itself from the traditional loyalty that funeral homes once expected. These new consumers care little about geographic location, size of facilities, number of staff or year and make of limousines. They are more conscious of price and simplicity, and choose to be served by those who will support those values. "This is leading to a great deal of instability within funeral service as consumer's desires for simplicity are colliding with many industry providers' desire to maintain the status quo," adds Montroy. While experts debate and traditional manufacturers try to compensate with new strategies, the bottom line remains...the consumer seeks a simpler, more practical solution for their funeral wishes and those requests will continue in the future. Astute funeral professionals are quickly realizing that respecting and serving these diversified families is key to maintaining the traditional values within the family as a whole.

The catalyst of the Simpler Times program is the online marketing tools and the Funeral Selector system. The program is marketed directly to consumers across North America and is designed to allow them to organize and arrange for simpler funeral services on their own, in the comfort of their home, free of any up-selling pressure. They can make informed decisions and select from a simple selection of product offerings, allowing them to choose the level of practicality and affordability they desire. The program directs them to a network of caring professionals who are listening to their changing needs. Their arrangements are registered with the provider and are fully transferable to any Simpler Times provider in North America, giving it added value and flexibility to both the consumers and providers alike.

The marketing strength is to enhance, promote and support Simpler Times throughout North America as the honest, sensible, practical choice of professional providers in the death care industry from the simplest of services to full traditional offerings through partnership with their related licensed funeral homes. "Individual cremation operators simply cannot compete against a networked approach. Simpler Times will continue to attract the confidence and trust of consumers while garnering positive media attention," adds Montroy.

The new program will be first offered to those FrontRunner clients operating under the Exclusive Partner Program. This program further supports FrontRunner's commitment to developing solutions exclusively for progressive funeral homes who are looking for an edge in their respective market places.

To learn more contact:
FrontRunner Professional
For more information about Simpler Times and its programs, visit us online at www.SimplerTimes.com
or contact FrontRunner Representative, Jules Green at 1-866-748-3625 ext. 507.

FrontRunner and Solutionz Technologies Announce Partnership Offering a whole new level of Funeral Service care.

Kingston ON. Aug 5, 2015:

FrontRunner Professional, a leader in solutions for the funeral services industry today announced a new partnership with Solutionz Technologies to offer the industry's only integrated, intelligent trip planning platform. This exclusive new feature will be included at no-charge to all FrontRunner clients and will be available to all new clients, integrating trip planning into the Book of Memories™ product.

The Funeral Concierge Services offering will allow FrontRunner clients to take service and convenience to an entirely new level of care for the families it serves. The Funeral Concierge will set FrontRunner clients apart from their competition, make it easier for people attending services to work out their trip plans, all while generating new revenues for our clients and donating 10% of our revenues from the new offering to charity.

The Funeral Concierge Services offering will include a comprehensive suite of integrated services featuring Solutionz Technology's travel widget for visiting families and guests, allowing the traveler to find and reserve the hotel of their choice near the event, easing the logistics in their moment of grief.

Additional features will be rolled out over the coming weeks, including an RSVP service to help funeral homes better manage events and the ability for friends and families to purchase flowers. Also in a future release, Frontrunner funeral homes will be given the option of identifying the hotel facilities they recommend for visitors.

FrontRunner CEO and Founder Kevin Montroy cites, "The offering will ultimately encompass all the service and convenience Funeral homes can provide. No one needs to be managing tons of logistics to attend a funeral or service. We want to make it easy by providing trip planning like, driving and map directions directly to the funeral home, church, cemetery and reception locations. Our product roadmap for Funeral Concierge Services also includes integrated catering services, local restaurant information and reservations, car washes, law firm resources along with condolence messaging services, Memorial Donation fulfilments to name a few. Frontrunner is committed to providing the best end-to-end Funeral Home platform and services so they in turn can take great care of their customers."

"Consumers will be offered these specialized services directly through the funeral home website, as well as through the directory listing at FuneralConciergeServices.com. It is simple for travelers to use and can be accessed using their smartphone or any current Internet browser. We want the Funeral homes that use our platform to be recognized for the care they provide consumers. This is just one more piece of the matrix we have built to help drive more families and traffic to our client's funeral homes." says Montroy.

Chicke Fitzgerald founder and CEO of Solutionz Technologies states: "We have been providing customer-centric solutions to the travel industry for nearly 20 years. With the shift in power on the Internet moving to the consumer, we are putting 100% of our focus on developing technologies that ease trip planning around life events. We know from experience that approximately 10% of all funeral home attendees come from over 50 miles away and of those, 89% of travel to funerals and memorial services by car. Finding a hotel nearby the service is a critical part of the planning process and most current travel sites focus on hotels near airports and city centers, versus where the traveler is really going."

Fitzgerald also observed, "We are excited to be integrating our technology into the Frontrunner platform. Their name says it all and it is great being able to work with such a visionary company. We share in their desire to make trip planning easy for travelers during this difficult time. The new Funeral Concierge Services offering, powered by TripPlanz Toolkit™ will definitely raise the standards of funeral homes care to families and grieving friends."

By infusing marketing and technology into the customer equation, FrontRunner will continue to evolve the Funeral Concierge Services offering to help FrontRunner clients be seen as the true leaders in their communities. This new feature amplifies the difference between funeral homes that are only looking for free websites or signing with firms that offer "pretty websites" and those who what to offer "pretty effective" solutions from their firm.

About FrontRunner

FrontRunner is the leading technology provider to funeral professionals. Our technology is specifically designed to change the way families and communities interact with and choose funeral care providers. FrontRunner can equip all funeral professionals, regardless of budgets, with innovative products, services and online strategies. Funeral Concierge Services is the first offering of its kind to integrate trip planning along with other services directly into the Book of Memories for families, friends and colleagues to ease travel to the service.

About Solutionz Technologies

Solutionz Technologies is the only company offering event and venue centered trip planning, scheduling, and reservations, developed by travelers for travelers. Tampa-based Solutionz Technologies puts the consumer and their needs at the center of all their products and services. Solutionz Technologies' TripPlanz Toolkit™ provides venues, events, universities, hospitals and companies deliver integrated, intelligent trip planning solutions to their travelers, bringing ease to all of life's travel needs.

To learn more contact:
FrontRunner Professional
Kevin Montroy at 1-866-748-3625
or visit us online at www.FrontRunner360.com

FrontRunner Professional Nominated for the 2015 NFDA Innovation Award.

Kingston ON. August 5, 2015:

FrontRunner Professional has been nominated again this year as one of five finalists for the 2015 National Funeral Directors Association (NFDA) Innovation Award. The award will be presented by the NFDA at their annual Convention & Expo this October in Indianapolis.

The award recognizes FrontRunner's innovation with the Pulse Business System Dashboard. From day one, FrontRunner technology was designed to create a totally integrated and complete system that included everything funeral professionals needed to excel in their business. The goal has always been to enable funeral directors to make better decisions, stop redundant data entry, and make better use of their time allowing them to spend more time with the families they serve.

The new Pulse Dashboard monitors all components and features of the system including new records, new online preneed, family feedback, marketing, website analytics, traffic, revenue generators, schedules and more, in real-time. It then displays it in all in a single dashboard view, allowing the funeral homes to better manage their business and make great business decisions quickly.

"Being nominated for an award that focuses on innovation in funeral service on a national level is a great honor for FrontRunner," says Ashley Montroy, Marketing Director of FrontRunner Professional. "We were humbled to have won this coveted award last year and it inspired us to exceed it with our next innovation in 2015."

"It is these types of accolades and feedback from clients that spawns greatness. I look forward to the opening ceremonies where we will share the stage with our four other colleague finalists, many of us who are partners together and who we have the utmost respect for. It is great to all be recognized and respected by NFDA and all our supporters in funeral service," adds Montroy.

FrontRunner has the reputation of not only being a leader in technology, but many cite us as being the "watchdog" for the funeral profession as a whole, always looking out for their best interest. "We're okay with that," says Montroy. "To run at this level requires the tremendous efforts of our entire team. We are all so proud of what we do to help funeral service and the families they serve."

Voting is now open and it's up to the funeral profession at large to decide who the winner of the 2015 Innovation Award is. We would be honored if you can help us by casting your vote by September 21, 2015.

About FrontRunner Professional

FrontRunner is the leading technology provider to the funeral profession. FrontRunner continues to distinguish itself from the rest with innovative and completely integrated solutions to help funeral professionals more effectively manage, market, and grow their businesses. Vote for FrontRunner's Pulse Business System Dashboard to win the 2015 Innovation Award.

To learn more contact:
FrontRunner Professional
Kevin Montroy at 1-866-748-3625
or visit us online at www.FrontRunner360.com

FrontRunner announces strategic partnership with Heart-in-Diamond.

Kingston ON. August 5, 2015:

FrontRunner today announced that it has concluded an exclusive partnership with Heart in Diamond. CEO and Founder of FrontRunner, Kevin Montroy cites, "This new and exciting line of carbon-based manufactured diamonds will be added to the suite of new revenue opportunities available exclusively to FrontRunner clients. Under the new patented exclusive process, diamonds can be manufactured from a small amount of cremated remains or a lock of hair in a fraction of the time and cost of traditional manufactures."

The opportunity here is significant and there is little to nothing that the FrontRunner client needs to do. All marketing and sample kits will be made available at no charge and the hook up is instantly promoted on the firm's website. FrontRunner=s Heart In Diamond Success Coach will speak with any interested purchaser and close the sale. The funeral home receives a full 15% commission.

These diamonds are as real as earth-grown diamonds with exactly the same optical, physical and chemical properties as you would find in a fine jewelry store. With an incredible selection, Heart-In- Diamond offers a variety of colors and cuts to suit your needs. For those more discriminating purchasers a near flawless clear diamond can be produced.

More importantly, the Heart In Diamond program allows funeral homes to extend the offering beyond the families in the community they serve at the time of death. It is even more attractive with families wanting to create "living" family rings and engagements rings where both sets of hair can be combined to create the ultimate eternity stone. This initiative helps solidify FrontRunner's commitment to help our clients expand revenues outside their traditional markets, allowing them to diversify strategically and grow new profits, and to attract new market share in the process.

For more information about this exciting new offering contact Michael Tkautz, Heart In Diamond Success Coach at 1-866-748-3625 over visit us online at www.FrontRunner360.com or www.Heart-in-Diamond.ca

FrontRunner releases the much awaited Book of Memories™ hard bound edition.

Kingston ON. July 28, 2015:

"The Book of Memories has always been an elegant permanent online memorial for families and friends that have lost someone they love. We are proud to introduce a product that takes the guestbook signing, shared memories, condolences, photos, and other online tributes to the next level by encapsulating them into a printed book as well," says FrontRunner Founder and CEO, Kevin Montroy. "With the ability to allow families to add new pages and sections, just like the Book of Memories Memorial website, it is designed to instill loyalty and keep families coming back to your firm".

The integrated print software dynamically pulls in content from the online Book of Memories website featured on the funeral home's website and assembles it, ready for print on the system's high quality paper stock. Using the system's unique visitor guest pages, it also captures all signatures of visitors attending the funeral home visitation and service, and combines everything into the ultimate Memorial Book.

The system requires no special printers or equipment and can easily be printed on location at the funeral home. The patented slip spine allows the ability to add and replace pages in seconds, yet creates the look of a professionally bound table top book that will be cherished for generations. With its unique die-cut cover, it allows viewing of the deceased's photo with a background of the theme selection which is carried through the book.

After the service, families can login from their loved ones online Book of Memories Website and continue to add new, photos, stories and mementoes and print new pages allowing them to create an ever-evolving keepsake.

The new Memorial Book system can easily replace the traditional register book at the funeral home and other hard bound memory book offerings. Highly customizable, it comes complete with a beautiful matching presentation box. With its affordable price, families can create multiple copies to be cherished by any additional family members or friends.

To see a video on the new hard bound Book of Memories memorial book or to learn more, visit our website at www.FrontRunner360.com/funeral-technology/#bom-hard-boundor contact a FrontRunner team member at 1-866-748-3625.

FrontRunner Announces Kick-Off Date & Workshop Schedule for Brand New Technology Center

Kingston ON. July 7, 2015:

FrontRunner today announced the official kick-off date and complete workshop schedule for it's new $1.6-million dollar Technology Center. The center represents Frontrunner's ongoing commitment to set a higher standard, and provides all the tools and resources to help funeral professionals truly excel in today's market.

Many progressive funeral professionals are realizing that their Technology Strategy is their new Business Strategy. The Technology Center will bring these funeral professionals together from all over Canada and the United States to take their technology and business to an entirely new level.

Regularly scheduled sessions will be held twice per month for FrontRunner clients, and those interested in learning more about FrontRunner technology. Attendees will learn how to unleash everything their technology solution offers and make it work as an efficient, profitable business growth tool. Sessions will include aggressive new Cremation Business Strategies and how, as a Pulse Business Division client, they can access our exclusive territory protected solutions and managed services programs for the ultimate success.

On top of the regular sessions, the Technology Center will hold quarterly two-day workshops on successful new and traditional marketing strategies as well as online marketing and diversification strategies. These are designed for any funeral professional interested in learning how to market their firms to grow their call volume and bottom line, what to watch out for in the online world, and how to position their firm to excel at serving the new future markets. No other technology company is doing more for the funeral profession or clients they serve.

"The Technology Center is a very strategic part of who FrontRunner has evolved to as a company today" says Ashley Montroy, Marketing Director of FrontRunner Professional. "Funeral directors often do not get the technology training or education needed in their local markets to truly be able to compete and as a result they miss out on the opportunities that the proper use of technology and marketing can bring. As the technology leaders in this space for more than 20 years, opening the Technology Center to help funeral homes reach new levels, seemed like the perfect next step for FrontRunner and we cannot wait to be that partner for funeral professionals across North America." adds Montroy.

The center is nestled in Kingston's historic waterfront community making visits as memorable as they are educational. The adjoining Delta Hotel will act as FrontRunner's corporate accommodations partner, making everything conveniently located. And, with Kingston's downtown bustling with great theater, events, restaurants, bars, and nightspots, visitors will want to extend their stays. The center will even showcase the new Wyland TributeArt Gallery that will be open to visitors from around the world.

"The future will continue to bring new challenges to funeral professionals. With those challenges will come great opportunity for those who align themselves with a strategically focused technology partner that does more than just offer websites or management software. Today they need a strategic plan coupled with great technology to move past their competition and that's what FrontRunner has become, especially with the new Technology Center" says Kevin Montroy, CEO/Founder of FrontRunner Professional.

To learn more about the FrontRunner Technology Center or to see the schedule of events visit http://www.FrontRunner360.com/TechnologyCenter or contact a FrontRunner representative at 1-866-748-3625.

FrontRunner unveils new enhanced features of the HR / Survey Manager APP

Kingston ON. June 4, 2015:

FrontRunner today released a number of key feature enhancements to the HR Manager and new Survey Manager APP available exclusively with Pulse Business Systems.

The beta version release has been hailed by funeral home administrators and employees alike as the best tool they have seen come onto the market in a long time. It allows administrators an interactive tool to use with employees to better track and manage holidays, sick days and provides a powerful two way application for performance review. The survey module is all handled professionally by mail as a neutral third-party and can provide you with critical insights from family follow-up, and interaction with your community to help you gain a better understanding of needs and trends.

The system is simple, easy-to-use, and very affordable, yet the features and insights it provides are priceless for what it can do for your firm by enabling you with the information you need to make critical decisions. The HR solution includes the following features:

• Employee Attendance Management including tracking of vacations, sick days, overtime, lieu time and employee hours — in a convenient calendar view
• Custom Scheduling of Employee Shifts — easy to review and manage schedules
• Confidential Employee Information System to hold your critical employee information and documents
• Job Descriptions
• Performance Review Manager with 3 options to select from
• Goal Setting
• Employee Recognition and Teambuilding
• Manual / File Storage — provides quick access to current information for all employees

At FrontRunner, we always strive to take Funeral Home Management to a higher level and provide the real solutions that can help funeral professionals. The HR / Survey APPS are no exception and are designed to empower the funeral home with a level of comprehensive integrated solutions they simply can't get from other management vendors.

If you would like a quick demo of the system features, please give us a call at 1-866-748-3625.

FrontRunner Professional Introduces New Chief Technology Officer

Kingston ON. April 14, 2015:

FrontRunner CEO, Kevin Montroy announced today that Sam Khan has joined the company as its new Chief Technology Officer. Along with the appointment brings a formal partnership with iSTORM New Media Inc., a world leader in custom software solutions. iSTORM is an expert in Analytics and ROI driven software development having worked with billion dollar public companies in Europe, United States and Asia, with a focus on maximizing end customer profitability and experience. Their experience in solutions spans many different industry verticals which will help enhance FrontRunner's product offering.

iSTORM will assist in enhancing and expanding the already world leading FrontRunner Pulse Business System platform, increasing user engagement and user satisfaction. As a certified Google partner, the synergies of the two companies will usher in a new phase for the FrontRunner product and service line that will help FrontRunner customers grow in this ever changing digital technology climate, cites Khan.

Mr. Khan brings well-honed business skills and battle-tested expertise in planning, organizational strategy, marketing, and operational initiatives to the FrontRunner team. He also brings a reputation as a customer-focused business leader which Mr. Montroy believes will serve the company well, adding that this level of programming and sophistication is unprecedented in the funeral service sector and will continue to position FrontRunner as the leader in technology solutions in the funeral service sector.

For the past 2 years Mr. Montroy has been on the hunt to find a strategic partner that best encapsulates how the 4 pillars of FrontRunner were founded - Loyalty, Ethics, Family Values and Customer Service. "We have removed the internal stumbling blocks from within our company and emerged stronger and healthier than ever with this partnership" he says. "The innovations that will emerge from our programming room will allow us to step even further ahead of the pack and create the next generation of solutions for our customers, enabling them to achieve unprecedented levels of service, growth, and profitability. The past is behind us, and the future is exciting" adds Montroy.

FrontRunner is a world leader in providing cutting edge products and services both to its existing clients and within the funeral service community. We are constantly striving to enhance and deliver new and exciting revenue streams for our clients through turnkey solutions designed to enhance and increase the financial stability and profitability of our clients while minimize the internal technical needs on your operation.

FrontRunner has been the leading technology provider to the funeral profession for more than 20 years. To learn more about FrontRunner, call 866-748-3625 or visit at FrontRunner360.com

FrontRunner Professional and American Academy McAllister Institute of Funeral Service Announce 7th Annual Technology & Marketing Caribbean Workshop Cruise

Kingston ON. April 1, 2015:

FrontRunner Professional and the American Academy McAllister Institute of Funeral Service (AAMI) have just announced the 7th annual Technology & Marketing Caribbean Workshop Cruise; "Chartering Your Course to Online Success".

FrontRunner & AAMI are proud to bring this year's workshop cruise to funeral professionals across North America. The 8-day Southern Caribbean cruise will take place on Carnival's largest ship; Carnival Breeze, and set sail from Miami, Florida on February 13, 2016 with visits to the islands of Grand Turk, Aruba, Curacao, and Dominican Republic.

Funeral professionals will earn up to 5 Continuing Education credits (CE's), while taking some time to relax, have fun, and of course network with other funeral professionals from all over the United States and Canada. Attendees can expect to walk away with a detailed online marketing strategy, a plan to dominate in the cremation market, and what to steer clear of when it comes to technology and their firm.

"We have designed the educational sessions this year to be completely different than previous years. As one of the speakers, I am very excited to teach funeral professionals the latest funeral and marketing technology trends, but more importantly give them a blueprint to walk away and know exactly where they do well, where they fall short and what they need to do to dominate with technology and marketing in their community" says Ashley Montroy, Marketing Director of FrontRunner Professional. "I have personally been asked by a number of funeral directors if we are doing the cruise this year, so I suspect we will have a very large group of attendees, which is great for both networking and learning!" continues Montroy.

Registration opens April 1, 2015 with cabins starting at just $870.00 USD per person. A number of cabins are on hold and will be given on a first come, first serve basis. For more information on this year's workshop cruise and conference rates, visit www.FrontRunner360.com/cruise or contact Ashley Montroy from FrontRunner Professional at 1-866-748-3625 ext. 504 or amontroy@frontrunner360.com. To book your spot on the 2016 Technology & Marketing workshop cruise, contact dedicated travel agent Cathy Spanton at 1-866-843-2480 ext. 105 or cspanton@sg-travel.com .

FrontRunner is a leading technology provider to funeral professionals in the USA, Canada, UK, and Australia. FrontRunner continues to lead with innovative solutions to help funeral professionals more effectively manage, market, and grow their businesses and is currently celebrating its 20th year of developing innovative funeral technology solutions.

FrontRunner Launches Radical Support

Kingston ON. March 1, 2015:

FrontRunner has launched an unprecedented model of support and success for its valued clients. Radical Support is yet another feature of the new Pulse Business Division.

"The former level of support simply does not keep up with the special needs of our clients," says Kevin Montroy, Founder and CEO of FrontRunner Professional. "Their needs are changing and we will change to meet their challenges. To truly help them, we needed to move far past a single person helping clients with questions."

Radical Support includes more integrated layers of Technical Support, Success Coaches, Project Managers and Marketing Advisors. It continues into the new Technology Center that features advanced training, webinars, workshops, seminars focused on strategic marketing programs, and one-on-one consulting. Best of all, there is no such thing as a support contract and under the new Pulse Business Division.

"FrontRunner is proud to attract some of the profession's most progressive firms who understand that free websites and old management software platforms simply will not help them compete in today's changing markets," explains Montroy. "The new Pulse Business Division and Radical Support Program allow us to focus on one single goal - to work closely with our clients to dramatically increase client's market share."

FrontRunner's new aggressive marketing programs, and national and regional business systems can provide clients with guaranteed business growth in any markets where they are launched. FrontRunner is the leader in marketing and technology programs for funeral professionals.

To learn more about FrontRunner and how we can help you raise the standards in your community and grow your market share, contact us at 1-866-748-3625.

FrontRunner has been the leading technology provider to the funeral profession for more than 20 years. To learn more about FrontRunner, call 866-748-3625 or visit at FrontRunner360.com

Introducing the Pulse Business Division - The most comprehensive strategic initiatives ever designed for funeral professionals

Kingston ON. March 1, 2015:

The Pulse Business Division represents the crowning achievement of Frontrunner's evolution and showcases everything FrontRunner can do to provide guaranteed market share growth in any community it is launched. With the infusion of marketing and technology, the new Pulse Business Division provides exclusive territory protection and encompasses everything to help clients excel in the face of theses changing times.

"Underpinning the new Pulse Business Division is the new 6500 sq. ft Technology Center, which truly amplifies our commitment to our valued clients," says Kevin Montroy, Founder and CEO. "It provides a new stage for workshops, seminars, marketing strategy programs, and training for our clients. No other technology company is investing more to ensure their clients' success. "

"While others continue to focus on peddling websites and management software that do nothing to help their clients grow their business, the new Pulse Business Division has one singular focus —dramatically increase clients' market shares," adds Ashley Montroy, FrontRunner Marketing and Social Media Director. "And, we're just getting started!"

FrontRunner's new aggressive marketing programs, and national and regional business systems can provide clients with guaranteed business growth in any market where they are launched.

"We have witnessed firms running to the free website models in hope of saving a few bucks a month," adds Kevin. "It is disheartening to see such a downward spiral as many of these firms soon find themselves at such a competitive disadvantage. The few bucks they saved end up creating significant business losses because they simply do not have access to the real solutions they need."

"None of us use eight different financial advisors to look out for our financial future yet so many funeral homes continue to use eight different marketing and technology companies believing that they have a focused plan in place," cites Ashley. "At FrontRunner, we carefully monitor all your technology needs and make adjustments to ensure you have a solid technology and online plan in place."

FrontRunner is the leader in marketing and technology for funeral professionals. To learn more about FrontRunner and how we can help you raise the standards in your community and grow your market share, contact us at 1-866-748-3625.

FrontRunner Professional Announces and Welcomes Three New Members to the Customer Success Team

Kingston ON. February 24, 2015:

FrontRunner Professional is proud to announce and welcome three new members to the customer success team, each bringing a skill set and role to the team to make the customer experience the best it can possibly be.

Mr. Relyea-Voss will be responsible for coordinating client projects and ensuring client success, growth and system implementation. He brings with him years of project management, as well as sales and marketing experience. Mr. Relyea-Voss holds a Business Administration with concentration in Marketing Diploma from St. Lawrence College, and a Bachelor of Business Administration from Laurentian University. He also completed two very impressive internships; one at the Disney Institute and the other at Florida State University.

Ms. Morgan will be responsible for assisting clients with system related questions and educating them on their software, technology trends and marketing strategies, as well as enhancing the client support tools. She brings with her 4 years of customer service and management experience and has successfully opened and operated a small business.

Mr. Patton will be responsible for assisting clients with system related questions and educating them on their software. He will also be responsible for working directly with the development and design team to complete client requests and system enhancements. He brings with him 7 years of administrative and technical support experience. He also holds a Bachelor of Science degree from McGill University and has also completed many Information Technology and French as a Second Language courses.

"We had many applications come in for these three positions, and we could not be happier with the team members selected" says Kevin Montroy, CEO/Founder of FrontRunner. "This is the first time in the history of our company where the team helping our clients have not only the technical skills needed but also experience in training, management, and marketing. It will be our clients who truly reap the rewards of our newest team members" adds Montroy.

FrontRunner is a leading technology provider to funeral professionals in the USA, Canada, UK, and Australia. FrontRunner continues to lead with innovative solutions to help funeral professionals more effectively manage, market, and grow their businesses and is currently celebrating its 20th year of developing innovative funeral technology solutions.

FrontRunner Professional Announces and Welcomes New Customer Support & Strategies Team Member, Jeffrey Patton

Kingston ON. February 24, 2015:

FrontRunner Professional is proud to announce and welcome Jeffrey Patton as one of its newest members to the customer support and strategies team. Mr. Patton will be responsible for assisting clients with system related questions and educating them on their software. He will also be responsible for working directly with the development and design team to complete client requests and system enhancements.

Mr. Patton brings with him 7 years of administrative and technical support experience. He comes to us from The Hospital for Sick Children in Toronto, Ontario where he worked with scientists, physicians and investigators to assist in research and development, IT support, HR and financial management and general support.

Mr. Patton holds a Bachelor of Science degree from McGill University. He has also completed many Information Technology and French as a Second Language courses.

"We have been looking for the perfect person to not only be able to support our clients and make their suggestions and enhancements happen, but someone who could communicate that and oversee the projects with the development and design team." says Kevin Montroy, CEO/Founder of FrontRunner Professional.

FrontRunner is a leading technology provider to funeral professionals in the USA, Canada, UK, and Australia. FrontRunner continues to lead with innovative solutions to help funeral professionals more effectively manage, market, and grow their businesses and is currently celebrating its 20th year of developing innovative funeral technology solutions.

FrontRunner Professional Announces and Welcomes New Project Management Team Member, John Relyea-Voss

Kingston ON. February 24, 2015:

FrontRunner Professional is proud to announce and welcome John Relyea-Voss as its newest member to the project management team. Mr. Relyea-Voss will be responsible for coordinating client projects and ensuring client success, growth and system implementation.

Mr. Relyea-Voss brings with him 3 years of project management experience. He comes to us from Intercall Corporation, where he managed client projects, events and coordinated staff placements and duties, while producing necessary reports for team members. He also has years of sales and marketing experience as an Analyst with Docupet where he developed and implemented the companies social media and marketing plan; and with Canadian Kiosk Network where he managed the integration of multiple CRM systems, email marketing systems and sales processes.

Mr. Relyea-Voss holds a Business Administration with concentration in Marketing Diploma from St. Lawrence College, and a Bachelor of Business Administration from Laurentian University. He also completed two very impressive internships; one at the Disney Institute and the other at Florida State University.

"We are absolutely thrilled to welcome John to the FrontRunner team. His ability to manage multiple projects and the success he has displayed with previous employers is something we were excited about from the beginning" says Ashley Montroy, Marketing Director of FrontRunner Professional. "His marketing experience with the Disney Institute and his extensive education is merely a bonus. We cannot wait to see what his future with FrontRunner brings to not only himself but also our clients and corporate advancements" adds Montroy.

FrontRunner is a leading technology provider to funeral professionals in the USA, Canada, UK, and Australia. FrontRunner continues to lead with innovative solutions to help funeral professionals more effectively manage, market, and grow their businesses and is currently celebrating its 20th year of developing innovative funeral technology solutions.

FrontRunner Professional Announces and Welcomes New Customer Support & Strategies Team Member, Amber Morgan

Kingston ON. February 24, 2015:

FrontRunner Professional is proud to announce and welcome Amber Morgan as one of its newest members to the customer support and strategies team. Ms. Morgan will be responsible for assisting clients with system related questions and educating them on their software, technology trends and marketing strategies, as well as enhancing the client support tools.

Ms. Morgan brings with her 4 years of management experience. She comes to us from Limestone Laser Clinic and Herbal Magic where she created and managed client accounts, assisted staff in client care, enhanced communication procedures to better the client experience, and managed staff teams. Ms. Morgan has also successfully opened and operated a small business.

"We are ecstatic to welcome Amber to the FrontRunner team. When I first met Amber, I knew she would be the perfect fit for our work environment" says Jules Green, Product Specialist of FrontRunner Professional. "She is very organized, outgoing and can make people laugh. I knew she was the perfect person for the client support and strategy team" adds Green.

FrontRunner is a leading technology provider to funeral professionals in the USA, Canada, UK, and Australia. FrontRunner continues to lead with innovative solutions to help funeral professionals more effectively manage, market, and grow their businesses and is currently celebrating its 20th year of developing innovative funeral technology solutions.

FrontRunner releases new Financing and Market Relief Programs

Kingston ON. November 25, 2014:

FrontRunner Professional announced today the release of two new programs designed to help funeral professionals get, and keep, the advanced technology solutions they need to truly excel in the face of our rapidly changing markets.

As the recipient of the 2014 NFDA Innovation of the Year award, we are using this opportunity to not only offer tremendous savings to funeral homes, but also to introduce our in-house FrontRunner financing options that allow firms to spread payments over up to 36 months without credit checks or applications on any solution that FrontRunner offers. Also, for our valued existing clients that may be struggling in today's market and need a bit of relief from hosting fees, we are introducing our new "Market Relief" program, that provides the ability to remove hosting fees while we work to help them regain market share.

These two new programs could not come at a better time.

FrontRunner's new Pulse Business System is an advanced web-based business software that provides funeral professionals with an all-encompassing, integrated, single-data entry system that includes a website, Memorial DVD Generator, Print-on-Demand Stationery solution, forms and contract generation, HR performance, and full management and accounting capabilities. This complete software solution is unlike anything on the market and provides outstanding efficiency and control to any sized business.

In addition, the newest releases of FrontRunner's National and Regional branded business solutions are reinforcing all of the advantages of being a FrontRunner client. These turnkey solutions run in tandem with the funeral home's overall marketing strategy and allow firms to generate significant market share increases in the communities they are launched.

FrontRunner is a leading technology provider to funeral professionals in the US, Canada, UK, and Australia. FrontRunner continues to lead with innovative solutions to help funeral professionals more effectively manage, market, and grow their businesses.

To learn more about these two new programs, speak to a FrontRunner Success Coach today at 1-866-748-3625 or contact us at info@FrontRunner360.com

FrontRunner surpasses its 1.5 millionth Book of Memories™ Tribute Website

Kingston ON. October, 2014:

From the beginning FrontRunner set out to create a higher standard for its clients. The Book of Memories™ Memorial Website Program far exceeds that of a simple online guestbook, which typically lasts 2-3 days over the course of the funeral.

"Today we have over 2.5 million page views per month and over 400,000 families that are actively engaged with their loved ones Book of Memories™ Tribute site through the use of their user login access. Many of these families continue to interact for weeks, months and years, reinforcing the program's strategy to drive higher family loyalty for our clients," says Kevin Montroy, FrontRunner Founder and CEO.

This success is largely due in part to the aggressive promotion of the program direct to the public through BookofMemories.com and ObitsForLife.com. "We invest heavily in this direct to consumer approach, directing them to the firm in their area that offers the most professional personalization available. With the Book of Memories™ Memorial Websites having matching Print on Demand Stationery, Memorial DVD tributes and a webcasting program, it truly does set a higher standard of professionalism for firms who want to offer their families the very best," he adds. Best of all, the Book of Memories™ are included at no charge as part of FrontRunner's low monthly hosting fee. Those who include the Book of Memories™ to every family they serve are yielding the rewards from the attraction of new client families who increasingly are choosing one firm over another because of their awareness of the program and their desire to have it.

"While other firms are focused on selling trinkets and fluff through online Sympathy Stores, FrontRunner clients are astute enough to still understand where real profits come from", says Jason Truesdell, FrontRunner President. "The reality of today is that, more often than not, family and friends are displaced and scattered across the country meaning the funeral service decision makers no longer just reside in the communities the firm serves and as such the funeral home can no longer count on local brand to set them apart. The Book of Memories™ program allows them to be part of something bigger with far reaching awareness and connectivity to their firm."

For those still looking for reinforced local branding, FrontRunner offers a completely customized and rebranded Book of Memories™ program that can build on the uniqueness of your firm and the uniqueness of the families and communities you serve, while still promoting your firm's offering under the Book of Memories™ directory.

The Book of Memories™ program is just one of a multitude of initiatives FrontRunner uses to help firms reach further, drive more families to their firm and grow more market share. To learn more about what the Book of Memories™ can do for your firm, contact us today at 1.866.748.3625 or online at www.FrontRunner360.com.

FrontRunner Professional — Your single source Technology Partner. Visit us online at www.FrontRunner360.com or give us a call at 1-866-748-3625.

FrontRunner Professional awarded prestigious Innovation Award at 2014 National Funeral Director's Association Convention

Kingston ON. October, 2014:

FrontRunner Professional is the proud recipient of the 2014 National Funeral Director's Association (NFDA) Convention Innovation Award. The company was recognized at the National Funeral Directors Association Conference in Nashville, Tennessee. The NFDA is the world's largest professional funeral directors organization that focuses on maintaining the high standards and betterment within funeral service through education, collaboration, and consumer advocacy.

Honored for its 'Total Business Solution', FrontRunner's new Pulse Business System is an advanced web-based business software that provides funeral professionals with an all- encompassing, integrated, single-data entry system that includes a website, Memorial DVD Generator, Print-on-Demand Stationery solution, forms and contract generation, HR performance, and full management and accounting capabilities. This complete software solution is unlike anything on the market and provides outstanding efficiency and control to any sized business.

"This is a tremendous honor to be selected by NFDA and the funeral profession at large for this award," says Kevin Montroy, FrontRunner CEO and Founder. "It makes me extremely proud to see all of the hard work and efforts of everyone on our team be acknowledged. I accepted this award on behalf of my family, our amazing staff, their supportive spouses and family, NFDA for its vision and commitment to helping to constantly improve on funeral service, and last but not least, our valued clients, who without their ongoing loyalty and support, this award would not have been possible. The recognition by NFDA through this award aligns with our own vision of creating a higher standard with technology products and solutions that help raise the bar for funeral professionals in the eyes of the families and communities they serve."

FrontRunner is a leading technology provider to funeral professionals in the USA, Canada, UK, and Australia. FrontRunner continues to lead with innovative solutions to help funeral professionals more effectively manage, market, and grow their businesses.

FrontRunner adds new HR and Employee Performance Management feature to Pulse Business System

Kingston ON. October, 2014:

FrontRunner announced today it is releasing its new Human Resources and Employee Performance Management feature with its Pulse Business System at NFDA. The new feature is included with every Pulse Business System and allows funeral homes to effectively manage staffing requirements including employee scheduling, confidential annual reviews, performance management, employee recognition and extensive employee hours tracking and detailed reporting for vacations, sick/personal time, overtime, and lieu time. This new system can be employee or administratively managed, reducing administration time and costs while improving employee and management efficiency. Ultimately, better HR management can help to increase profitability and foster a more positive work environment. From the smallest to the largest funeral home firms, this system will help improve your HR management.

The new HR module takes management software for funeral homes to a much higher level and is reflective of just one more reason why FrontRunner's new management component of the Pulse Business System is being hailed as "the best new management software on the market", and with the new architecture of the Pulse Business System, we're just getting started" says FrontRunner CEO / Founder Kevin Montroy.

As part of the addition of the new HR component, Frontrunner has retained Curt Fitzsimmons, a leading funeral service consultant who specializes in Employee Performance Management and coaching. Curt will be a member of our Success Coach team to assist clients with getting their HR system set up and to implement the system with their team for maximum effectiveness. Given Curt's extensive industry background, he will also be a regular presenter at FrontRunner workshops at the new Technology Center.

For more information on this exciting new feature please feel free to contact us at 1-866-748-3625 or visit us on-line at FrontRunner360.com. Those attending this year's NFDA Convention in Nashville can stop by FrontRunner booth #2403 to get a full demonstration of this exciting new system and be there as NFDA announces this year's innovation award of which FrontRunner is one of the five finalists.

FrontRunner Launches New Company Website

Kingston ON. October, 2014:

The new website was designed and built in-house by our team and is a testament to the talent, expertise and leading edge technology FrontRunner provides for their valued clients. "It is reflective of FrontRunner's higher standards and commitment to providing rich information to help funeral professionals make an informed decision without unwanted sales pressure", says FrontRunner VP of Marketing Ashley Montroy.

The release of FrontRunner's new Pulse Business System made it more important than ever to properly give this exciting new development the stage it deserves. The site will continue to evolve and be updated as FrontRunner continues its aggressive roll out of new features and systems designed to help funeral homes truly excel in these changing markets. It allows funeral homes to break free of the relentless phone sales tactics they receive on a daily basis by dozens of technology companies and give them the tools they need to determine which company is best to help guide them with their future technology needs.

"Recapturing market share is more critical than ever if firms are going to succeed over the next few years" says CEO/Founder Kevin Montroy. "Today, more and more funeral homes are being offered free websites or Sympathy Stores selling trinkets, and fluff like curried-chicken dinners, which is doing more damage to their firm's reputation than good. As a funeral director of over 30 years, I know these funeral homes need help in this changing market. Our new website is just one tool for them to educate themselves on what technology can truly do for their business."

We invite you to visit the new website at www.FrontRunner360.com and take some time to learn all about what FrontRunner is doing to help the funeral profession and to help our clients we have the privilege of serving.

FrontRunner to Release the new "Pulse Business System" at the 2014 NFDA Convention

Kingston ON. October, 2014:

FrontRunner announced today that it will be unveiling the new "Pulse Business System" at the National Funeral Directors Association (NFDA) Convention & Expo next month in Nashville. For many, it couldn't have come at a better time, as funeral homes throughout North America find themselves being forced by a number of technology companies to either switch to their website in order to be able to continue to use their existing print-on-demand or switch their management software that they have been using for years. These tactics are being called both unprofessional and unscrupulous and are seen by many as a blatant scam to get at funeral home's valuable data, visitor traffic and online profits.

"The new Pulse Business System will help change all of that. It will give funeral professionals all of the advanced technology they need without encumbrances or bullying tactics, and without giving up their valuable data and online profits", says FrontRunner Founder and CEO, Kevin Montroy. The Pulse Business System represents a revolutionary single system that can change the way funeral homes manage and monitor all aspects of their business and access the technology they need to truly grow their markets.

With Pulse, you simply enable the technology components that best suit your needs today, then add additional technology components as your needs grow. No dictation. No bullying. With its single data entry logic, Pulse captures all of your data in one central and affordable system then distributes it instantly to all other integrated components in your system. This saves you time and money while significantly reducing errors. Pulse then works in tandem with that data as it interacts with staff, families, and your expanded markets to provide you with the business decision tools to dramatically increase market share, giving you an instant pulse on the market and all aspects of your business.

Along with the Pulse Business System, FrontRunner is offering a new level of services, such as the new Managed Print Services, where our team of award winning artists can assemble your print-on-demand stationery, as well as our Managed Record Entry Program, where our team of success coaches can add all new service records to your website for you, allowing you to spend more time serving families. This all adds up to extraordinary service at an extraordinary value. A sneak peak of the Pulse Business System can be found at www.PulseBusinessSystem.com. Stop by booth #2403 at the NFDA Convention & Expo in Nashville and see what this exciting new technology system can do for your firm, and just how fast it can stop the bullying tactics, allowing you to find the technology that best suits your needs, on your terms.

FrontRunner Professional — Your single source Technology Partner. Visit us online at www.FrontRunner360.com or give us a call at 1-866-748-3625.

FrontRunner Professional and Northern Caskets Develop a Special Edition Software Solution

Kingston ON. October, 2014:

FrontRunner Professional and Northern Caskets have formed a strategic alliance to develop a special edition of the FrontRunner software. The new system called TechnologySuite is an all web-based, robust, and most importantly, a scalable solution to meet any sized firm's needs. It includes a free website with no-charge hosting, Northern Virtual Showroom / Reordering System, WL Smith & Associates PrintSuite, and a host of other advanced features. Northern will be making TechnologySuite available at no cost to its valued clients. In addition, the Northern Casket Virtual Showroom / Reordering System and WL Smith & Associates features will be available as no-charge add-ons for all existing FrontRunner clients.

"We realize that technology is the future and the use of advanced technology and marketing is critical to our customers' success," explains Caley Ferguson, Northern Caskets Vice President. "More and more progressive firms understand that in order to truly succeed in today's market, funeral homes must think beyond having just a good piece of management software or website. They need much. FrontRunner has carefully and strategically put all the building blocks together to help customers truly excel."

"Northern Caskets continues to be one of the most respected and trusted casket brands in Canada, yet their innovative approach and comprehensive line of product offerings put them on a world-class level," says Kevin Montroy, FrontRunner Founder and CEO. "As a family- focused company, this alliance is a natural fit for us."

Geoffrey Quinton, President and CEO of WL Smith & Associates and AfterLoss, echoes Kevin's comments. "As print-on-demand becomes more popular, we have worked closely with FrontRunner to exceed that of anything on the market to handle both traditional stationary and those firms wishing to do custom stationery printing in-house. FrontRunner's award-winning creative talent turns out spectacular results that help make funeral homes stand out in their community and their custom program is second to none."

"We have long respected FrontRunner for their strategic and visionary approach to helping funeral service," add Gord Ferguson, President of Northern Caskets. "This is a home-grown, Canadian-based company that has been helping funeral professionals for over 15 years. We are proud to be aligned with them."

To learn more about the powerful new TechnologySuite offering, please contact Caley Ferguson at 1- 800-461-1428 or Jules Green at 1-866-748-3625 Ext. 507

FrontRunner makes significant contribution to The Funeral Service Foundation

Kingston ON. October, 2014:

FrontRunner made a $50,000 donation to the Funeral Service Foundation at this years NFDA Convention in Nashville TN.

The Funeral Service Foundation helps to fund projects and programs that support all of funeral service by building meaningful relationships in the community and solidifying an enduring impact on professionalism and the betterment of our profession.

'The effective use of technology and the information highway will be critical in helping to reinforce and solidify the value of the funeral in the eyes of today's society. The heritage of our great profession will depend on it and we at FrontRunner want to help lead the way. I encourage other technology companies to show their strong support to the efforts of the Foundation because together we will make a profound difference, says Kevin Montroy CEO / Founder of FrontRunner Professional.

FrontRunner is the leading funeral technology supplier to the funeral profession. To learn more about FrontRunner, visit them online at www.FrontRunner360.com

FrontRunner announces the release of its Celebration of Life - Arrangement Aide™ Module

Kingston ON. October, 2014:

The new module is web-based, mobile optimized and completely integrates within the new Pulse Business System™. The tasteful, family-friendly interface allows the funeral director or the family to choose a step-by-step question based method or move to the mobile-optimized quick data entry screen which instantly writes to your Pulse Business System platform. It enables funeral homes to provide a consistent arrangement flow with every funeral director and the system automatically morphs to a personalized presentation as information is provided by the family. The system can pull in merchandise options to create a full arrangement with completed contract.

A private password can be provided to the family in an at-need or pre-need situation to use to fill out vital information in the Arrangement Aide™ remotely. Families can receive helpful guidance, information, and scheduling reminders of what is happening in real-time over the course of the funeral, including notification of condolences and tributes, actionable to-do lists and prompts to select stationery pieces, quantities and place their order before the first visitation.

"We were very careful to choose the right architecture for this important and helpful solution. Web based was critical to its success to allow real time data flow. The "buzz" by some software companies is to create app's that need to be downloaded from the Apple Store or Android Play Store. Those who visit these app stores looking at these apps quickly see the mere 2-3 downloads of these apps, reinforcing they do more for marketing hype than any real value to the funeral home or the families they serve", says Jason Truesdell, President of FrontRunner Professional.

We invite you to first look at any app that is on the market, and then have a look at FrontRunner's solutions. We believe you, like thousands of other funeral professionals will agree, that there is nothing else like FrontRunner's calibre of technology and visionary approach.

"At FrontRunner we remain committed to watching out for the funeral profession when it comes to technology and maintaining leadership in developing real-life technology solutions that truly help funeral homes and are embraced by the families and communities they serve" adds Truesdell. For more information on the new Celebration of Life Arrangement Aide™ Module, speak to one of our sales or success coaches at 1-866-748-3625.

FrontRunner Releases New Mobile Manager Version 3.0

Kingston ON. July 17, 2014:

FrontRunner announced today the release of the latest version of its Mobile Management system. The new release improves clients' access to their systems from any handheld mobile phone or tablet.

Whether controlled on a smaller cell phone screen or a larger screen such as an iPad or tablet, the Mobile Manager uses responsive technology that auto-adjusts its sizing to be highly functional on any sized device.

FrontRunner continues to receive rave reviews about the Mobile Manager 1.0 and 2.0 releases. This latest version of the Mobile Case Management System takes the advanced solutions to a whole new level. Some of the features in the new Mobile Manager 3.0 include the ability to add new deceased records, edit existing records, create and modify obituaries, view today's service schedule, access a rolodex of business contacts, submit support requests, access past death records through an easy-to-use search function, view system announcements, and much more. Best of all, the new Mobile Manager 3.0 will be included with every Total Business Solution package, empowering funeral professionals with the most advanced and robust solution on the market.

"Mobile Manager 3.0 sets the stage for the upcoming release of our new 'Pulse Business System'," explains Jason Truesdell, FrontRunner President. "This new system will forever change the way funeral professionals look at management software solutions. A game-changing, single data entry system, that empowers clients with managing and monitoring all of their arrangements, website management, cremation business systems, social media, marketing, and real time analytics. All of this will be accessed from the Mobile Manager 3.0 platform."

FrontRunner understands the changing business dynamics of today's funeral directors. It is more important than ever to maintain an instant connectivity with your business, even when you're not in the office. More importantly, the new Mobile Manager 3.0 will allow clients to take a much needed break while providing the peace of mind that their ability to monitor their day-to-day business is right at their fingertips.

"We encourage funeral professionals to look at all of the solutions on the market and then take a look at Frontrunner," cites Kevin Montroy, FrontRunner Founder and CEO. "We think you, like thousands of other professionals, will agree that there is nothing else like FrontRunner solutions. And, with FrontRunner's new flexible financing options, there has never been a better time to get the solution your firm needs."

FrontRunner announces new $1.6 million dollar Technology & Training Center

Kingston ON. July 11, 2014:

FrontRunner announced that it has acquired a new 6,500 square foot, $1.6-million dollar facility that will house the new Technology and Training Center. The center represents Frontrunner's ongoing commitment to set a higher standard, and provides all the tools and resources to help clients truly excel in today's market.

The new state-of-the-art facility will feature a robust schedule of weekly training sessions, advanced strategic marketing presentations, mastering Photoshop workshops, and other key topics designed to help clients grow their businesses. Each new solution sold will now include a full-day of training at the center at no cost, significantly increasing the value of the software. Existing clients can also attend for refresher trainings and to learn how to maximize all the features their systems include. "With all of our new solutions and business systems that are guaranteed to increase market share, the timing of the new Technology and Training Center is more critical to our clients' success than ever," says Ashley Montroy, FrontRunner Marketing Director. "FrontRunner has always had all the solutions and services to truly be the only technology partner firms will ever need. The addition of the new Technology and Training Center now sets the bar even higher."

The facility will showcase all FrontRunner products and feature the new Wyland Tribute Art Gallery that will be open to visitors from around the world. The center is nestled in Kingston, Ontario, Canada's historic waterfront community making visits as memorable as they are educational. The adjoining Delta Hotel will act as FrontRunner's corporate accommodations partner, making everything conveniently located. And, with Kingston's downtown bustling with great theater, events, restaurants, bars, and nightspots, visitors will want to extend their stays.

"FrontRunner will celebrate its 20th anniversary this year and the new facility marks a crowning achievement in our evolutionary path. We have been providing innovative solutions, underpinned by integrity and professionalism since 1994," explains Kevin Montroy, FrontRunner CEO and Founder. "While other technology firms allow themselves to be bought and sold, FrontRunner continues to be a family owned company remaining true to our clients and our profession since 1994." "The future will continue to bring new challenges to funeral professionals. With those challenges will come great opportunity for those who align themselves with a strategically focused technology partner that does more than just peddle websites or management software," adds Montroy.

Exclusive Line of TributeArt by Wyland Available to Families through Select FrontRunner Clients

Kingston ON. April 3, 2014:

TributeArt is pleased to introduce the exclusive line of bronze tribute art sculptures by Wyland. These exceptional pieces will be marketed exclusively across North America through select FrontRunner clients.

Not only are these sculptures treasured collectibles by world renowned Artist of the Seas, Wyland, they have been handcrafted to allow for suitable housing of cremated remains, flower petals or other mementos. There are four (4) different sculptures available in full and miniature versions.

Through a unique sales initiative, select FrontRunner clients will receive credit for every sculpture sold within their area, whether through their website or from consumers purchasing through the main TributeArt.com site.

TributeArt represents a higher standard for funeral firms and their families while adding a new level of profitability. This new program will be a game changer for select FrontRunner client firms who will be aligned with more than 500,000 collectors of Wyland fine art. TributeArt creates the ability to fulfill orders, even on pre-arrangement contracts, given the quality and beauty of bronze collectible sculptures that any family would be proud to display.

"I have been working with Wyland and his team for over a year now to bring together this highly anticipated and exciting offering," says Kevin Montroy, TributeArt founder and FrontRunner CEO. "In my opinion, consumers are not telling funeral service they don't have money. For many, they simply no longer see the value in spending a large amount of money on a casket that will be either cremated or buried in the ground, never to be seen again." TributeArt is just one more example of how FrontRunner is doing more to help clients grow their businesses.

"In all of my experience in funeral service, I have never seen this level of quality and focus on a product that will impact so many funeral professionals," explains Chris Farmer, TributeArt Partner. "TributeArt truly sets a new standard of quality and will change consumers' perception of what urns should look like by instilling the concept of Art of Remembrance."

The first of the bronze TributeArt sculptures will be unveiled at the ICCFA Convention next week in Las Vegas.

FrontRunner Professional: providing innovative solutions, underpinned by integrity and professionalism, since 1994.

FrontRunner's New Technology to Ensure Funeral Professionals' Right to Choose

Kingston ON. April 1, 2014:

FrontRunner will begin development of a new feature in its management system designed to stop funeral homes from being held hostage by funeral home management software vendors. Morph will allow a user to switch the FrontRunner management interface to mimic the look and feel of their existing management software. Gone will be the nonsense tactics, leaving funeral professionals with the freedom to work in a new technology system that incorporates their management data and eliminates the need for staff to learn a new management program.

FrontRunner prides itself on always looking out for funeral professionals and creating a higher standard for all. It pioneered the concept of management and website integration to create higher efficiencies. FrontRunner then developed a connector kit to seamlessly hook up to any management system on the market so clients would never feel forced to use its management software.

"Clients have a right to choose the best system to meet their needs, which is why I am appalled at the stories we hear from our clients whose existing management vendors refuse to hook up FrontRunner websites with their software," explains Kevin Montroy, FrontRunner CEO and Founder. "Some of our new clients are also put through pure hell when they try to retrieve their data from these companies. This is a travesty for funeral professionals and we will be working with the legal community to rid funeral service of these unsavory practices."

Montroy adds that there are a few, blatantly unprofessional companies out there causing problems for funeral professionals. Their management software will be the focus of the first interface developments. FrontRunner will continue to add new interfaces in Morph for any management software vendor that denies its clients their right to choose the website of their choice.

Since the acquisition of Halcyon Software, FrontRunner's management system is being hailed as the best new management software on the market. It is the only true, completely integrated solution in existence. Best of all, it is very affordable and free of support fees.

FrontRunner Professional's New SEO Team Helps Clients Achieve Online Success

Kingston ON. February 25, 2014:

As part of FrontRunner's efforts to provide clients with everything they require from a Technology Partner, an in-house, certified Search Engine Optimization (SEO) team is now in place to offer an extensive range of services. The specialists will focus on boosting website traffic and increasing the online visibility of our clients' websites.

"The development of our SEO team is in response to the frustration expressed by our clients who have spent significant sums of money with other SEO companies that have not been able to produce significant results," explains Ashley Montroy, FrontRunner Customer Relations & Marketing Director. "As our clients' website provider, we know the system like the back of our hands. We also understand the funeral industry since death care professionals are our only clients."

This new and affordable program develops coherent optimization strategies that involve a careful blend of technical expertise and content production. Clients can choose from one of our monthly SEO Maintenance Packages to generate maximum benefits. Our SEO team, made up of strategists, programmers and content writers will drive client websites toward the top of the search engines.

"Our certified SEO specialists understand what online visitors are searching for and the words they enter in the top search engines to find the information they need," explains Ashley. "Each strategy we develop for every client will focus on that knowledge as well as community-specific details to ensure online visitors searching for information are easily linked to our clients' websites on the major search engines."

FrontRunner Professional is the leading technology provider for funeral professionals offering fully integrated solutions including the most advanced websites, DVD solutions, memorial tribute sites, marketing, webcasting, management solutions, and so much more. The new SEO team is just another way FrontRunner is working to raise the bar of online business systems and processes for their clients.